Faisal Alrsheed
Boutique Manager
Riyadh
Summary
Boutique manger proficient in managing boutique operations and teams with forward-thinking and creative mindset , Offers demonstrated expertise in all segment sales, marketing and customer relations. Successful at building niche store environments and stellar market reputation.
Overview
7
7
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Supervisor
Tiffany & Co
06.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Boutique Manager
Hamad Mohammed Al RUGAIB & Sons Trading Company
01.2022 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Managed team of full-time and part-time staff, trained new workers and monitored performance.
- Collected and analyzed KPI information to track trends and make proactive changes to business operations plans.
store Manager
Tamimi Markets
04.2020 - 05.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Assistant Manager
Tamimi Markets
02.2018 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
cashier
Tamimi Markets
01.2018 - 05.2017
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
General chemistry -
King Saud University
04.2017 - 12 2021
Skills
Microsoft Office
Certification
Certified Business Manager (CBM) - The Association of Professionals in Business Management.
Timeline
Certified Business Manager (CBM) - The Association of Professionals in Business Management.
09-2024
Supervisor
Tiffany & Co
06.2024 - Current
Certified Energy Manager (CEM) – Association of Energy Engineers.
06-2023
Boutique Manager
Hamad Mohammed Al RUGAIB & Sons Trading Company
01.2022 - 05.2024
store Manager
Tamimi Markets
04.2020 - 05.2022
Assistant Manager
Tamimi Markets
02.2018 - 03.2020
cashier
Tamimi Markets
01.2018 - 05.2017
General chemistry -
King Saud University
04.2017 - 12 2021
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