Faisal Alrsheed
Boutique Manager
Riyadh
Summary
Boutique manger proficient in managing boutique operations and teams with forward-thinking and creative mindset , Offers demonstrated expertise in all segment sales, marketing and customer relations. Successful at building niche store environments and stellar market reputation.
Overview
7
7
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Supervisor
Tiffany & Co
06.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Boutique Manager
Hamad Mohammed Al RUGAIB & Sons Trading Company
01.2022 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Managed team of full-time and part-time staff, trained new workers and monitored performance.
- Collected and analyzed KPI information to track trends and make proactive changes to business operations plans.
store Manager
Tamimi Markets
04.2020 - 05.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Assistant Manager
Tamimi Markets
02.2018 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
cashier
Tamimi Markets
01.2018 - 05.2017
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
General chemistry -
King Saud University
04.2017 - 12 2021
Skills
Microsoft Office
Problem analysis
Decision making
Project management
Strategic planning
Teamwork
Goal setting
Group leadership
Problem solving
Work organization
Social skills
Team management
Operations management
Process improvement
Certification
Certified Business Manager (CBM) - The Association of Professionals in Business Management.
Timeline
Certified Business Manager (CBM) - The Association of Professionals in Business Management.
09-2024
Supervisor
Tiffany & Co
06.2024 - Current
Certified Energy Manager (CEM) – Association of Energy Engineers.
06-2023
Boutique Manager
Hamad Mohammed Al RUGAIB & Sons Trading Company
01.2022 - 05.2024
store Manager
Tamimi Markets
04.2020 - 05.2022
Assistant Manager
Tamimi Markets
02.2018 - 03.2020
cashier
Tamimi Markets
01.2018 - 05.2017
General chemistry -
King Saud University
04.2017 - 12 2021