Faisal Alsaleh
Dammam,Eastern Province
Summary
Accomplished professional with expertise in service quality improvement, budgetary oversight, and time management mastery. Demonstrated proficiency in compliance monitoring, and organisational leadership. Adept at risk mitigation and safety consciousness, with a strong ability for critical evaluation. Committed to leveraging skills to drive operational excellence and achieve strategic goals.
Overview
21
21
years of professional experience
Work history
Support services manager
Amnco Security Company
Riyadh, Riyadh Region
2025.08 - Current
- Devised long-term strategy for supporting security service provision.
- Managed fleet security across all KSA.
- Resolved escalated security issues promptly, ensuring customer satisfaction remained high.
- Managed staff training, resulting in increased skill levels across the team.
- Ensured compliance with industry standards within all areas of responsibility.
- Support security projects and providing all tools to meet organization objectives .
- Ensured smooth operation of services through meticulous planning and organisation.
- Controlled expenses, advising on efficient use of resources to minimise unnecessary costs.
- Oversaw maintenance of organisation's facilities to guarantee compliance with industry regulations.
Operations manager
Smart City Solutions Company
Dammam, Eastern Province
2023.06 - 2025.06
- Devised operational policies for regulatory compliance and best practices adherence.
- Directed safety protocols implementation, created safer workplace conditions.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Identified bottlenecks, implemented solutions, increased productivity.
- Led teams to achieve business objectives on time and within budget constraints.
- Developed risk mitigation strategies, ensured business continuity during crises.
- Monitored health and safety measures for guaranteed compliance.
Security manager
Alfuttim Group ( Carffore )
Dammam, Eastern Province
2020.03 - 2023.05
- Performed thorough background checks on new employees, maintained secure environment at work place.
- Liaised with external contractors to improve physical site security.
- Provided strategic guidance on matters of risk management to reduce vulnerabilities.
- Conducted audits of existing systems, identified opportunities for improvement in security infrastructure.
- Ensured utmost security by implementing rigorous surveillance systems.
- Evaluated existing protocols and suggested improvements, leading to fortified safety measures.
- Managed a large team of security personnel to ensure effective operation.
- Conducted routine security checks across the premises, ensured optimal vigilance.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
Administrative manager
Access Secret Company
Dammam, Eastern Province
2018.02 - 2020.02
- Maintained an organised workspace promoting productivity and efficiency.
- Increased office efficiency by streamlining administrative procedures.
- Conducted performance reviews, fostering employee development and growth.
- Developed departmental budget plans, ensuring cost-effectiveness in operations.
- Managed employee schedules to ensure smooth operations.
- Undertook project management duties ensuring timely completion within budget constraints.
- Ensured data protection compliance with meticulous record keeping.
- Monitored health and safety measures for guaranteed compliance.
Administrative manager
Alkadi Company
Dammam, Eastern Province
2014.06 - 2017.11
- Facilitated office meetings to discuss and address team issues.
- Developed departmental budget plans, ensuring cost-effectiveness in operations.
- Managed internal communications effectively maintaining transparency across teams.
- Handled procurement of office supplies avoiding stock shortages or wastage.
- Managed employee schedules to ensure smooth operations.
- Assisted HR with onboarding procedures providing a positive start for new hires.
- Administered payroll, reducing discrepancies and errors during the process.
- Coordinated staff schedules, optimising resource allocation and improving operational capacity.
- Monitored health and safety measures for guaranteed compliance.
HR manager
Osimi Engineering
Dammam, Eastern Province
2011.08 - 2014.01
- Oversaw talent acquisition process, secured top industry talents.
- Administered payroll operations ensuring timely and accurate payments.
- Coordinated employee engagement initiatives for improved staff morale.
- Liaised with department managers to identify staffing needs.
- Facilitated training programmes to enhance employee skills.
- Led change management initiatives for smoother transitions.
- Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding.
- Maintained compliance with all local, county and national laws, as well as established organisational standards.
Sales and customer service representative
Riyadh Bank
Al Hufuf, Eastern Province
2005.03 - 2011.02
- Implemented effective sales techniques to maximise profits.
- Maintained high standards of professionalism whilst interacting with customers.
- Conducted product demonstrations to increase consumer interest.
- Resolved customer complaints, ensuring their satisfaction with products or services.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Established strong relationships with customers, enhancing brand loyalty.
- Collaborated with the team to meet monthly sales targets.
Education
Bachelor of Business Administration - Projects Management
King Faisal University
Al Hufuf, Eastern ProvinceSkills
- Service quality improvement
- Budgetary oversight
- Time management mastery
- Compliance monitoring
- Procurement processes
- Organisational leadership
- Risk mitigation
- Safety consciousness
- Critical evaluation
Timeline
Support services manager
Amnco Security Company
2025.08 - Current
Operations manager
Smart City Solutions Company
2023.06 - 2025.06
Security manager
Alfuttim Group ( Carffore )
2020.03 - 2023.05
Administrative manager
Access Secret Company
2018.02 - 2020.02
Administrative manager
Alkadi Company
2014.06 - 2017.11
HR manager
Osimi Engineering
2011.08 - 2014.01
Sales and customer service representative
Riyadh Bank
2005.03 - 2011.02
Bachelor of Business Administration - Projects Management
King Faisal University