faisal Alshammry
Riyadh,01
Summary
Perceptive and Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for big data.
Overview
23
23
years of professional experience
Work history
Senior Data Analyst
Saudi Telecom Channels
الرياض, Saudi Arabia
11.2019 - Current
- Design analytical methodologies to track and measure the impact of marketing approaches on customer value.
- Facilitated business decision-making, producing clear, dynamic data visualizations in Tableau to communicate trends.
Senior training and development coordinator
Saudi Telecom Channels
الرياض, Saudi Arabia
10.2012 - Current
- Assessed instructional effectiveness, employing data collation and analysis to determine impact of training on company KPIs.
- acy.
District Manager
salco Communications Company
الرياض, Saudi Arabia
08.2008 - Current
- Conducted performance reviews and created action plans to drive team improvements.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Allocated teams, materials and calendar space for individual projects.
Retail Sales Supervisor
Zajoul Telecom Company
الرياض, Saudi Arabia
07.2002 - Current
- Developed personal sales techniques to maximise revenue generation, exceeding monthly quotas by up to [120]%.
- Minimised competency gaps by initiating development plans adapted to individual staff abilities.
- Introduced incentive plans to increase sales generation, boosting store sales by [Number]%.
- Improved customer shopping experience by optimising space use and prompt product identification.
- Optimised stock and security management reducing shrinkage by [Number]%.
- Encouraged team spirit to maximise retention, reducing staff turnover by [Number]%.
- Maximised product awareness by planning and delivering visual merchandising training.
- Designed attractive window and floor merchandise displays to increase daily footfall.
- Introduced employee incentive programmes, increasing store revenue and improving staff retention.
- Handled staff payroll and holiday requests to support stable store coverage.
- Produced in-store videos and content to support company marketing campaigns.
- Established loss prevention strategies to protect store assets.
- Coached team to deliver top-quality customer service and uphold brand values.
- Drove customer retention by analysing feedback and KPI data.
- Facilitated smooth store operations, performing daily opening and closing functions, including stock counting, cleaning and cashing up.
Contracting Administrative Coordinator
J&P
الرياض, Saudi Arabia
02.2001 - Current
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Exceeded assigned goals by partnering with staff to implement best practices.
- Prepared research and statistical reports, synthesising and disseminating information clearly and concisely.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Education
Bachelor of Business Administration - business management
Imam Muhammad bin Saud Islamic University
Riyadh, Riyadh Region 01.2010 -
Computer diploma
Riyadh, Riyadh Regionselling skills and customer services
Integrated system for subscriber services
Leadership and direction
Associate of Arts - Business Management
Performance Department
Riyadh01.2004
Performance evaluation
The perfect presentation
Preparing training packages
Personal analysis of new employees
Time management
Associate of Arts - j
Train The Trainers
Skills
- Conditional formatting
- Data management optimisation
- Data visualisation and profiling
- Pivot tables
- Product development
- Project budgeting
- Power BI
- Sales data analysis
- Data formatting
Languages
English
Intermediate
Accomplishments
- Collaborated with team of [Number] in development of [Project name].
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Senior Data Analyst
Saudi Telecom Channels
11.2019 - Current
Senior training and development coordinator
Saudi Telecom Channels
10.2012 - Current
Bachelor of Business Administration - business management
Imam Muhammad bin Saud Islamic University
01.2010 -
District Manager
salco Communications Company
08.2008 - Current
Retail Sales Supervisor
Zajoul Telecom Company
07.2002 - Current
Contracting Administrative Coordinator
J&P
02.2001 - Current
Computer diploma
selling skills and customer services
Integrated system for subscriber services
Leadership and direction
Associate of Arts - Business Management
Performance Department
Performance evaluation
The perfect presentation
Preparing training packages
Personal analysis of new employees
Time management
Associate of Arts - j
Train The Trainers
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