Faisal Alshmarani
Riyadh ,Saudi Arabia
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
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Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Supervisor of Human Resources Operation
Darrah Almasiyah Trading Holding Company
Jeddah , Saudi Arabia
2023.06 - Current
- Coordinated employee schedules and handled resource management to remove barriers to productivity.
- Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
- Acted as point of contact and motivation for employees.
- Dealt with customer complaints and rectified product and service issues.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Monitor internal HR systems and databases.
- Define and track HR Operations team goals.
- Managing the procedures of the Human Resources Operations Department.
- Review and approve employees cost budgets.
- Address employee inquiries to meet their needs.
- Follow up on salaries and the mechanism of their disbursement.
Supervisor of Government relations
Darrah Almasiyah Trading Holding Company
Jeddah , Saudi Arabia
2022.09 - 2023.06
- Develops and enhances institutional image through program development and implementation.
- Manages employee contracts and ensures compliance.
- Handles government procedures for residency, visas, licenses, and clearances with relevant authorities.
- Oversees nationalization and Saudization requirements.
Human Resources Operations Specialist
Darrah Almasiyah Trading Holding Company
Jeddah , Saudi Arabia
2020.12 - 2022.09
- Performs advanced administrative duties in an HR program.
- Manages employee terminations and supervises employee files.
- Handles new employee qualification processes.
- Manages daily employee requests and system development.
- Provides personnel policy advice to senior management.
- Manages salary adjustments and reconciles employee data.
- Oversees attendance and absence tracking.
Education
Bachelor degree - Islamic Studies
Bisha University
Bisha 2017.07 - 2022.01
Skills
- Writing Reports
- Data collection and analysis
- Power BI
- Team leadership
- Quick Learner
- Microsoft Office
- Problem Solving
- Drafting Letters
- Self learner
- Excellent time management
- Data collection and analysis
- Writing Reports
Languages
English
Native
Arabic
Fluent
Timeline
Supervisor of Human Resources Operation
Darrah Almasiyah Trading Holding Company
2023.06 - Current
Supervisor of Government relations
Darrah Almasiyah Trading Holding Company
2022.09 - 2023.06
Human Resources Operations Specialist
Darrah Almasiyah Trading Holding Company
2020.12 - 2022.09
Bachelor degree - Islamic Studies
Bisha University
2017.07 - 2022.01
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