Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Faisal Alshuwaier

Faisal Alshuwaier

IT Specialist
Riyadh,Saudi Arabia

Summary

Dedicated IT Specialist with a strong background in information technology and a passion for solving complex technical issues. Experienced in supporting and maintaining IT systems, ensuring optimal performance, and enhancing user experience. Proficient in troubleshooting hardware and software problems, implementing security measures, and managing network infrastructure. Possesses extensive knowledge in network administration, including Windows Server and Linux systems, along with a solid understanding of cybersecurity best practices and ethical hacking. Excellent communication skills, with the ability to explain technical concepts to non-technical users. Committed to continuous learning and staying updated with the latest technologies and trends in the IT industry. Proven ability to work effectively in fast-paced environments and collaborate with cross-functional teams, demonstrating strong analytical abilities and problem-solving skills.

Overview

1
1
year of professional experience
4
4
Certifications
2
2
Languages

Work History

IT Specialist (Trainee)

HUAWEI
02.2024 - 12.2024
  • As an Information Technology professional at Huawei, I completed a six-month internship during the course of my graduation project at the Institute of Public Administration (IPA). I was close to securing a full-time employment contract; however, the project was transferred to another city following a committee decision. I voluntarily extended my commitment by an additional two months to support the team during periods of high demand. Maintained daily network operations, contributing to 40% uptime. Assisted in network architecture upgrades, improving performance by 30%. Participated in cybersecurity assessments and mitigation strategies. Collaborated with cross-functional teams, increasing efficiency by 25%. Provided technical support and customer service for corporate clients, banks, ministries, and residential customers.

Education

Associate's Diploma - Computer Networking

Institute of Public Administration
Riyadh, Saudi Arabia
01.2024

Skills

Networking administration

IT systems management

Information security

Technical tool proficiency

Problem-solving skills

Cisco Packet Tracer

VMware

Customer Service

Certification

Ethical Hacker Cisco Networking Academy 2024 May.

Timeline

IT Specialist (Trainee)

HUAWEI
02.2024 - 12.2024

Associate's Diploma - Computer Networking

Institute of Public Administration
Faisal AlshuwaierIT Specialist