Faisal El-Ghoussainy
Jeddah,KSA
Summary
Results-driven operations Manager with 16 years of experience, recognized for translating business requirements into quality solutions and achieving defined objectives, improve revenues and drive customer satisfaction. Excels with minimal supervision and decisively approaches problems.
Overview
17
17
years of professional experience
Work History
Senior Quality Control Section Manager
Mitsubishi Electric Saudi Arabia Ltd
Western Region , Saudi Arabia
2019.07 - Current
- Leading Quality section in Makkah, Jeddah, & Medina Regions
- Setting milestone quality check system on activities starting from sales through product order, installation, and maintenance.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Designed and implemented training to further develop staff based on monitored fields of improvements.
- Minimized quality loss cost reports by 30%
Maintenance Operations Manager
Mitsubishi Electric Saudi Arabia Ltd
Riyadh , Saudi Arabia
2018.05 - 2019.07
- Leading maintenance section in Riyadh to carry out proactive preventive maintenance activities.
- Actioned customer feedback to promote continued service improvement.
- Briefed and motivated staff to deliver daily operational requirements.
- Implemented maintenance program to manage operational efficiencies and reduce downtime.
- Maintained schematics and operational manuals for reference during maintenance and repair tasks.
- Implemented improved training programs for maintenance employees.
- Reduced downtime by 35%
Installation Section Manager
Mitsubishi Electric Saudi Arabia Ltd
Riyadh , Saudi Arabia
2017.06 - 2018.04
- Leading elevator and escalator installation teams in mega projects to recover from delay and out-of-budget by setting recovery plans, following up on milestones, back charging variation orders, and insuring team work to full potential.
- Guaranteed strict compliance with building codes, regulations and industry standards.
- Generated Key Performance Indicator reporting to drive better performance.
- Increased revenue by 200% through following-up on open quotations.
Project Manager
MitsuLift Lebanon
Dbayeh
2010.04 - 2016.05
- Leading the elevators installation teams and ensuring that the installation process is carried out in accordance to the standards, in addition to testing and commissioning of the final and finished product to the customer and After Sales Department
- The projects covered include the installation of elevators, escalators, and window cleaning systems of Mitsubishi brand products.
Material Specialist
Contra International
Badaroh
2008.11 - 2010.04
- Inspecting, Testing, and commissioning of various ITT B&G water pumps along with Variable Frequency Drives including fire Pumps up to 250 HP and their controllers
- Design and assembling custom PLC controls for garbage chute systems.
Summer Internship
Napco Modern Plastic Products Co.
Dammam , Saudi Arabia
2007.08 - 2007.09
- Introduced to the field of Maintenance and Operation of machinery, in addition to the management of the maintenance department.
Education
Bachelor of Engineering - Electrical Engineering
Notre Dame University (NDU)
07.2008
High school diploma, 12-year program - High School Diploma
Rahima Academy - International Schools
Dammam, Eastern Province06.2001
Skills
- Analytical problem-solving
- Budgeting and fiscal reporting
- Project costs management
- Time management
- Contractor management
- Communication skills
- Contract management
- Maintenance planning
- Facility management
- Product inspections
- Profit and loss analysis
- Policies and procedures implementation
- Knowledge of MS office (Word, Excel, PowerPoint, Projects, Forms)
- Building codes and regulations
Personal Information
- Place of Birth: Lebanon
- Date of birth: 06/14/82
- Nationality: Lebanese
- Marital Status: Married
Languages
Arabic
Native
English
Fluent
References
- Bassel Baakleny, Owner at Contra Int.
Email: basselb@contraintl.com Tel +961 3 949462
- Habib Srour, Owner at Habib Srour Consultancy
Email: info@hsrour.com Tel +961 1 891823
- Elie Ibrahim, Owner at Barbanel Middle East S.A.L
Email: barbanel@barbanel-ME.com Tel: + 961 4 523080
Others
- Holding transferrable Saudi Iqama.
- Holding Saudi Driving License
Timeline
Senior Quality Control Section Manager
Mitsubishi Electric Saudi Arabia Ltd
2019.07 - Current
Maintenance Operations Manager
Mitsubishi Electric Saudi Arabia Ltd
2018.05 - 2019.07
Installation Section Manager
Mitsubishi Electric Saudi Arabia Ltd
2017.06 - 2018.04
Project Manager
MitsuLift Lebanon
2010.04 - 2016.05
Material Specialist
Contra International
2008.11 - 2010.04
Summer Internship
Napco Modern Plastic Products Co.
2007.08 - 2007.09
Bachelor of Engineering - Electrical Engineering
Notre Dame University (NDU)
High school diploma, 12-year program - High School Diploma
Rahima Academy - International Schools
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