Faisal Iqbal Shaikh

• Ensured fleet safety by implementing regular vehicle inspections.
• Improved fuel efficiency with strategic route planning.
• Managed fleet maintenance, reduced downtime significantly.
• Reduced operational costs by negotiating favourable contracts with suppliers.
• Implemented new tracking system to improve real-time logistics information.
• Trained drivers in safe and efficient driving techniques, promoting a culture of safety within the team.
• Supervised loading procedures, ensuring accuracy of deliveries.
• Streamlined administrative processes for improved records management.
• Fostered customer relationships through effective communication and problem resolution strategies, leading to increased satisfaction levels.
• Collaborated with other departments to synchronise operations and achieve organisational objectives effectively.
• Conducted regular audits to ensure compliance with regulatory standards.
• Maintained vehicle logs, ensuring accurate record-keeping practices were upheld across the fleet operation.
• Warmly greeted customers and maintained positive relationships, generating consistent repeat business.
• Coordinated driver schedules for optimised workload distribution.
• Managed staff rota scheduling to ensure 24 and 7 coverage without exhausting resources.
• Coordinating with drivers for cleaning and maintenance of buses, and ensuring the safety equipment working.
• Provided vehicle repair and maintenance recommendations to customers, outlining costs and provide details to maintain transparency and build trust.
• Managed teams of 500+ driver's, providing clear instruction and training to achieve company goals .
• Controlled resources by department or project and tracked use in Odoo.
• Carry out fleet and driver daily management and Maintaining

records of vehicles, location and drivers, Etc.,

• Make sure all drivers adhere to transport regulations and understand and procure the licenses and permits they need to legally carry passengers.
• Control transfer and movement of vehicles between project locations as required by operations and management
• Ensure fleet availability to meet all requests by scheduling, forecasting and surveying current user trends.
• Monitor and ensure fleet operation in compliance with company rules and regulations.
• Ensure that all paperwork associated with each run is accurate
• Facilitate and implement corrective actions and capacity building to manage entire fleet to achieve company objectives
• Maintaining a fleet inventory of all vehicles , including their make and model, purchase/rental date, current mileage, and any repairs that need to be made etc..
• Ensuring that all company vehicles are valid insured and registered
• Coordinating with third party (PG) to arrange maintenance and repair services for vehicles.
• Maintaining records of fuel usage and mileage for each vehicle in order to prepare invoices for billing purposes ( Time sheet)
• Communicating with vendors or customers regarding service appointments for each vehicle
• Reporting vehicle accidents or other incidents involving any vehicles to insurance companies or legal departments as appropriate.
• Working with the human resources department to schedule employee training on vehicles
• Coordinating with the accounting department to arrange for payment for services
• Provide management with Daily /Weekly/ monthly reports on vehicle status & usage, fuel issued,

• Extensive experience in administration Management responsible for looking after all Annual maintenance Contracts for pan India - 90+ locations
• AMC includes a Diesel generator, Air conditioning, Water purifier, Caratometer, diamond detection machine, lift, Music license, Record management, FAS system, Pest control services, etc
• Ensure all essential tasks are performed across showrooms including regular AMC visits, preventive and comprehensive breakdown, timely servicing, repair, and avoiding delays
• Efficiently Scheduling and tracking maintenance calendar and log for all locations
• Addressing concerns related to the maintenance department after consistent conversations with the store manager and vendors
• Working on an Oracle system which includes creating new vendors, drafting purchase orders for reviewing and approval, taking receipts against invoices received from vendors, record keeping, and documentation
• Working on MGW to track all logs raised by an internal team from pan India locations and to ensure all tickets escalated to us is closed within timeliness
• Introducing new vendors, negotiating costs, renewals, and updating terms in contracts

• Transportation coordinators' duties and responsibilities, Arrange efficient delivery routes and dispatch drivers
• Use GPS to track truck locations to monitor drivers and find efficient routes
• Act as the first port of call for drivers
• Help load and unload goods from distribution trucks
• Use radio frequency scanners to read barcodes, QR codes, RFID tags, etc., while picking and putting away orders
• Audit goods for inconsistencies or defects
• Safely store goods by following proper storage procedures (as outlined by the FDA and AATB)
• Collaborate with senior employees, such as transportation managers, to find ways to make the transportation process more efficient (e.g., limit damaged merchandise and loading errors, increase load capacity)
• Use time management software to improve on-time performance and automation
• Oversee port clearance, such as load needs, loading/offloading capabilities, and shipping configurations
• Check equipment in preparation for HAZMAT inspections when transporting hazardous materials
• Perform quality control checks that follow ISO standards
• Create and maintain transportation paperwork, such as driver vehicle inspection reporting (DVIR), trip reports, driver logs, and invoices
• Report and maintain key performance indicators regarding mileages, fuel tax reporting, shipment details, stock levels, on-time delivery, and defects
• Implement and contribute to warehouse management software (WMS)
• Maintain and respond to complaints or feedback from clients and drivers, directing them to suitable parties if necessary
• Review driver time sheets for payroll and create driver pay slips
• Document driver concerns, and driver policy violations, referring to a senior employee if necessary

• Property Acquisition & leasing / Business Development, Vendor Management, Course Formation, Office Transition

• Office management, Human Resource Management, Travel Management, Commercial leasing

• Office management, Handling Domestic & International Ticketing Counter
• Handling corporate bookings, Amendments, Cancellations, Group bookings and online bookings
• International and Domestic Fares and ticketing
• Working out minimum fares for all airlines
• Providing accurate and up-to-date market data to the client's satisfaction
• Liaised with Airline Company and solving customer queries
• Providing excellent customer service
• Handled Domestic & International Packages
• Handled Inbound and Outbound Hotels and Package & Visa

• Dealing With Passenger Enquiries About Flight Departures And Arrivals
• Follow communication procedures, guidelines and policies
• Making roster for check in agent
• Build sustainable relationships and trust with customer accounts through open and interactive communication