Summary
Overview
Work History
Education
Skills
Languages
References
Personal Information
Timeline
Generic
FAISAL PC

FAISAL PC

Jeddah,KSA

Summary

6 Years experience in Saudi Arabia in the field of Accounts & finance 5 years experience in administration and management in India

Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organization skills to delivers projects in timely manner.

Overview

16
16
years of professional experience

Work History

Operations manager

ABEER MEDICAL GROUP
Jeddah, Saudi Arabia
04.2023 - Current
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Led teams to achieve business objectives on time and within budget constraints.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Created a collaborative work environment for positive team dynamics.

Assistant operations manager

Shifa Muntaza Medical Service Co.
Jeddah, Saudi Arabia
01.2022 - 03.2023
  • Enhanced customer satisfaction by resolving operational issues promptly.
  • Planned revenue generation strategies designed for growth.
  • Assisted in budget planning and expense control activities, leading to financial stability.
  • Supported operations manager by giving actionable feedback and assisting with administrative and operational responsibilities.

Operations supervisor

ABEER MEDICAL GROUP
Jeddah, Saudi Arabia
08.2015 - 12.2021
  • Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
  • Implemented safety protocols for a safer work environment.
  • Handled patient queries, enhancing client satisfaction levels.
  • Directed team tasks for improved productivity and staff morale.

Patient relations officer

ABEER MEDICAL GROUP
Jeddah, Saudi Arabia
12.2011 - 07.2015
  • Educated patients about clinic services and special offers.
  • Maintained detailed knowledge of company offerings to recommend appropriate products to patients.
  • Developed marketing plans to support department strategies.
  • Kept track of current and potential patient needs to recommend new applicable products and services.

Administration

MALABAR TRANSPORT CORPORATION
07.2009 - 07.2011
  • Carrying and forwarding of RAMCO Cements from the factory to various Godowns in Kerala
  • Fleet management
  • Supervising Accounts & Finance

Education

Bachelor of Commerce -

University of Calicut

Higher Secondary-Commerce - undefined

State Board of Secondary Education

Diploma of Education - Hospital Management

AVODHA
India

Skills

  • Ability to learn quickly
  • Skilled in conveying information
  • Ability to maintain good relationships
  • Provide motivation for achievement of goals
  • Extract commitments from team members
  • Proficient in MS Office
  • Proficient in C-MED
  • Proficient in Tally
  • Leadership skills
  • Relationship-building
  • Time-management
  • Training and Development
  • Customer service excellence
  • Customer relationship management

Languages

English
Fluent
Arabic
Fluent
Hindi
Fluent
Malayalam
Native

References

References available upon request.

Personal Information

  • Passport Number: S0841323
  • Iqama Number: · 2517977399 (Transferable)
  • Father's Name: Abdurahman
  • Gender: Male
  • Marital status: Married

Timeline

Operations manager

ABEER MEDICAL GROUP
04.2023 - Current

Assistant operations manager

Shifa Muntaza Medical Service Co.
01.2022 - 03.2023

Operations supervisor

ABEER MEDICAL GROUP
08.2015 - 12.2021

Patient relations officer

ABEER MEDICAL GROUP
12.2011 - 07.2015

Administration

MALABAR TRANSPORT CORPORATION
07.2009 - 07.2011

Higher Secondary-Commerce - undefined

State Board of Secondary Education

Bachelor of Commerce -

University of Calicut

Diploma of Education - Hospital Management

AVODHA
FAISAL PC