Faizan Ahmed
Ranchi,India
Summary
Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable. Versatile Cashier with exemplary cash register skills and proven commitment to store cleanliness and safety. Leads with high levels of customer service and engagement efforts. Friendly Cashier offering more than 2 years of retail experience. Organised and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Security-conscious and customer-focused Cashier with top-notch teamwork and interpersonal communication skills. Keeps cash drawers accurate and secure with smooth payment processing and no losses.
Overview
2
2
years of professional experience
Work history
Cashier
Shahia Food limited company ( Dunkin KSA)
Riyadh, Saudi arabia
2023.01 - Current
- Displayed and restocked merchandise by following brand guidelines.
- Reduced customer wait times through optimised checkout processes.
- Completed opening and closing procedures each day.
- Helped meet business needs by working extra shifts.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints and answered queries about store products.
Waiter
Cafe coffee day (CCD)
Ranchi, India
2022.01 - 2023.12
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
Education
Certificate of Higher Education - Commerce
Jharkhand Academic Council
Ranchi04.2018
Skills
- Store merchandise stocking
- Loss prevention
- Complaint handling
- Account management
- Service knowledge
- Payment processing
- Customer relations
- Customer greeting
- Point Of Sale system operation
- Cash handling
- High volume transactions
- Accounting
Languages
English
Intermediate
B1
Accomplishments
- Implemented FIFO process, streamlining work and increasing efficiency 100%
- Upsold additional products, increasing monthly revenue 20%
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
Cashier
Shahia Food limited company ( Dunkin KSA)
2023.01 - Current
Waiter
Cafe coffee day (CCD)
2022.01 - 2023.12
Certificate of Higher Education - Commerce
Jharkhand Academic Council