FAIZAN HUSAIN

• Directed daily restaurant operations for optimal service execution.
• Coordinated with relevant parties for seamless operation maintenance, suppliers, senior management etc.
• Completed daily documentation, updating operational records and company logs.
• Handled ordering processes to maintain optimal inventory levels and minimize waste.
• Oversaw efficient tracking of attendance and timekeeping.
• Ensured high standards of cleanliness within restaurant premises, reinforcing reputation of establishment.
• Performed routine inspections to ensure compliance with food hygiene norms and standards.
• Enhanced overall atmosphere and committed to providing exceptional food and service for every customer.
• Enhanced brand image by ensuring outstanding upkeep of interior restaurant presentation.
• Performed day end closure procedures and created daily revenue reports for management review.
• Minimized staff cost through careful schedule management, adjusting staff availability to meet business needs which helps in profit growth.

• Assisted in managing overall restaurant operations, ensuring efficient service delivery.
• Handled ordering processes to maintain optimal inventory levels and minimize waste.
• Performed regular checks on food storage areas thus guaranteeing freshness and quality of ingredients used.
• Monitored food quality control procedures diligently, maintaining highest standards of dishes served.
• Ensured compliance with health and safety standards at all times.
• Maintained high standards of customer service by handling complaints professionally.
• Supervised staff during busy periods for smooth operations.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Interacted positively with customers, effectively promoting restaurant facilities and services.

• Certified at all station kitchen, front of the house.
• Trained over 8 new recruited staff at one store.
• Greeted each customer warmly, creating a friendly shopping environment.
• Processed payments swiftly for improved customer experience.
• Balanced till at end of day, maintaining accurate records.
• Handled high volumes of transactions during holiday seasons efficiently.
• Communicated product information to customers, driving informed purchases.
• Used Point of Sale system efficiently, speeding up transactions.
• Managed queue effectively during peak hours for seamless checkout process.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Completed opening and closing procedures each day.
• Handled guest queries with patience and politeness, reinforcing commitment towards excellent customer service.
• Gave exceptional customer service to all guests during peak business hours.
• Setup & checked the readiness of station before the operation starts.

Taking care of sales with focus on achieving sales target and growth

• Attending team meetings and sharing best practices with colleagues
• Creating new business opportunities by executing different activities like social activities, canopy activity, corporate account visit, paper inserting etc
• Target and task allocation on time to time basis and timely review and followup
• Keep regular updates with market movements
• Negotiating the terms of agreement and closing sales
• Challenging any objections with a view to getting the customer to buy
• Guiding the salesperson to Upselling and cross selling to existing clients to ensure continuous flow of business to the company
• Providing proper follow up and guidance to existing clients of the company so that they can take best advantage of the service
• Maintaining and developing relationships with existing customers in person
• Recording and sending reports to the area manager.