FAIZAN HUSAIN
JEDDAH
Summary
Experienced with overseeing daily operations in quick-service restaurants, ensuring efficient workflow and customer satisfaction. Utilizes strong leadership and communication skills to motivate teams and adapt to changing demands. Track record of maintaining high standards in food safety, quality control, and service delivery.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Wister
09.2023 - Current
- Implemented cost-saving strategies, reducing waste through meticulous inventory management.
- Mentored junior managers, fostering a culture of continuous improvement and professional development within the team.
- Directed daily operations to ensure exceptional guest service and maintain high standards.
- Implemented training programs for staff, enhancing customer satisfaction and operational efficiency.
- Analyzed sales reports to identify trends and adjust inventory management strategies accordingly.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Conduct monthly internal food safety audit to make sure the food safety standard and quality.
- Conduct team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Restaurant Supervisor
Alshaya Group Shake Shack Restaurant
01.2017 - Current
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Ensured proper cleanliness maintained in all areas of restaurant
- Effectively resolved problems or concerns to the satisfaction of all involved parties
- Optimize the profit by motivating the cashiers.
- Effectively run the daily operations in fast paced dining environment.
- Perform the various financial activities such as cash handling, deposit preparation and cash safe handover
- Analyze operational problem such as theft, wastage and prepare procedures to overcome on
- Communicate and send daily sales report to the higher management.
Store Manager
Bharti Airtel
01.2015 - 01.2016
- Taking care of sales with focus on achieving sales target and growth
- Attending team meetings and sharing best practices with colleagues
- Creating new business opportunities by executing different activities like social activities, canopy activity, corporate account visit, paper inserting etc
- Target and task allocation on time to time basis and timely review and followup
- Keep regular updates with market movements
- Negotiating the terms of agreement and closing sales
- Challenging any objections with a view to getting the customer to buy
- Guiding the sales person to Upselling and cross selling to existing clients to ensure continuous flow of business to the company
- Help customer make selections by building customer confidence
- Providing proper followup and guidance to existing clients of the company so that they can take best advantage of the service
- Maintaining and developing relationships with existing customers in person
- Recording and sending reports to the area manager.
Education
MBA - Marketing
Pune University
BBA - Marketing
North Maharastra University
Skills
- Team management
- Restaurant operations management
- Employee schedule management
- Reliable and responsible
- Inventory management
- Quality assurance
- Delegating assignments and tasks
- Investigating complaints
- Workflow planning
- Inventory control and record keeping
- Performance improvement
Languages
English
Advanced (C1)
Arabic
Elementary (A2)
Hindi
Advanced (C1)
Urdu
Advanced (C1)
Timeline
Restaurant Manager
Wister
09.2023 - Current
Restaurant Supervisor
Alshaya Group Shake Shack Restaurant
01.2017 - Current
Store Manager
Bharti Airtel
01.2015 - 01.2016
BBA - Marketing
North Maharastra University
MBA - Marketing
Pune University
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