Faizan Naik

Managed end-to-end vendor payroll coordination for 3PL and direct manpower, ensuring accurate and timely payroll submission and processing.

• Prepared, reviewed, and validated payroll summary sheets for multiple vendors, coordinating with vendors to resolve discrepancies before final submission.
• Raised and processed SRN & FINDOC requests and maintained supporting documentation in line with internal requirements and timelines.
• Raised and tracked vendor payment requests, coordinating closely with Finance and vendors to ensure timely invoice and payment processing.
• Managed the Payroll & Salary Complaints Tracker, monitoring employee salary issues from initiation through resolution and ensuring timely closure.
• Coordinated with vendors, Finance, HR, Operations, and other internal stakeholders to resolve salary deductions, short payments, pending salaries, payroll discrepancies, and other employee-related concerns.
• Escalated critical and long-pending payroll issues and maintained regular follow-ups until appropriate action and resolution were achieved.
• Managed Supermall employee ID creation, onboarding tickets, SLP ID creation, and master data, ensuring accurate employee information across relevant systems and trackers.
• Maintained and updated Supermall Master Data and SLP Master Sheets, ensuring employee records were accurate, complete, and properly mapped.
• Conducted and supported end-to-end hiring and dehiring activities for 3PL and direct manpower, including onboarding coordination and employee integration.
• Managed and validated CFC staff attendance and reviewed Housekeeping & FM timesheets covering attendance, working hours, overtime, week-offs, and other payroll inputs.
• Identified and followed up on attendance, overtime, and timesheet discrepancies, coordinating with vendors and concerned teams to obtain corrections and approvals before payroll closure.
• Generated and maintained attendance, absenteeism, and overtime reports to support payroll accuracy, workforce monitoring, and operational decision-making.
• Coordinated daily and emergency employee transportation requirements, working with manpower and transport vendors to ensure operational continuity.
• Acted as a key point of contact for vendor-related manpower, payroll, attendance, transport, and operational issues, ensuring timely follow-up and resolution.
• Managed daily business communications and email correspondence, providing updates on payroll, employee issues, attendance, payments, onboarding, and operational requirements.
• Maintained proper documentation and tracking of assigned activities, open issues, approvals, and pending actions to ensure process visibility and accountability.
• Ensured activities were aligned with internal HR policies, payroll requirements, operational procedures, and applicable labour regulations.
• Utilised Microsoft Excel, Google Sheets, Microsoft Word, Jira, Gmail, and internal HR/operations systems for data management, reporting, documentation, ticket management, and stakeholder coordination.

Overall Responsibility:
Responsible for ensuring the smooth and timely execution of vendor payroll, payment processing, attendance and timesheet validation, employee issue resolution, onboarding, dehiring, master data management, and vendor coordination, while maintaining effective communication and coordination between vendors and internal teams including Finance, HR, and Operations.