faleh hajjaj

• Assessed systems data to meet contractual obligations and identify missing and incomplete information.
• Attended meetings and submitted decisions made to senior management for approval.
• Maintained up-to-date procedures for complaints and compliance.
• Monitored employee performance while completing tasks for evaluating compliance with company standards.
• Collated documentation required for external reviews and audits.
• Made follow-ups on allocated action plan to meet completion timescales.
• Handled and oversaw logistics for visits by external review bodies.
• Updated individual service audit spreadsheets with review results.

• Used cash registers and POS systems to request and record customer orders and compute transactions.
• Reduced customer wait times through optimised checkout processes.
• Displayed and restocked merchandise by following brand guidelines.
• Completed opening and closing procedures each day.
• Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
• Delivered outstanding customer care with proactive sales and listening skills.
• Set up new promotions and monitored price changes.
• Helped meet business needs by working extra shifts.
• Resolved customer complaints and answered queries about store products.
• Weighed products of varying shape and size to calculate correct values.
• Wrapped and bagged purchases for customers to easily carry items without damage.

searched for raw spots in desert and made hiking trips with a side of other activities.

• Supported internal events team to plan and execute wide-range of marketing events including trade shows, exhibitions and conferences.
• Organised event logistics from start-to-finish, handling finer details such as shipping demo equipment, banners and brochures.
• Expertly negotiated contracts with suppliers and maintained close communication in lead up to event.