FARAH ALBUGAMI
Jeddah,Saudi Arabia
Summary
Software Engineering graduate specializing in Human-Computer Interaction (HCI), with practical experience designing, researching, and building end-to-end digital platforms — from UI/UX design and behavioral research to data analysis and system integration. Skilled in translating user needs and business goals into functional interfaces, backed by usability testing, persuasive and behavioral design principles, and data-driven evaluation. Experienced working across the full product lifecycle: research, design, development coordination, and quality validation.
Overview
5
5
years of post-secondary education
1
1
Certification
Work history
IT Department Cooperative Trainee
Al-Khayyat Group
Jeddah
2025.03 - 2025.08
- Analyzed operational systems across Sales, Warehouse, and HR by observing workflows and reviewing malfunction reports; identified recurring issues (delayed updates, login errors) in a written analytical report.
- Designed and iterated a complaints-reporting interface in Figma — from wireframes to an interactive prototype — based on direct employee feedback, simplifying navigation and reducing submission steps.
- Managed IT department tasks using Trello, applying Agile-style prioritization (urgent / routine / completed); entered and validated operational data, correcting duplicate entries.
- Built a short- and long-term IT improvement roadmap and measured UX metrics (time on task, error rate, satisfaction), showing measurable improvement over the baseline.
- Completed training within the central IT department of Al-Khayyat Group, supporting Sales, Warehouse, and HR operations.
Education
Bachelor of Software Engineering - Human-Computer Interaction
Umm Al-Qura University
Makkah, Saudi Arabia 2021.06 - 2026.06
Skills
- UX/UI Design: Figma, wireframing, prototyping, information architecture, interaction design
- Usability testing
- Persuasive design
- Technical: HTML, CSS, JavaScript, front-end/back-end integration, Firebase
- Software Development
- Agile management
- Data validation
Websites
Certification
- How to Negotiate — BSF, 2024
- Managing Performance — BSF, 2024
PROJECTS
Emtithal (امتثال) — Digital Compliance Assistant — Graduation Project
A system helping Saudi government entities evaluate their digital platforms against the Saudi Digital Government Platforms Code (كود المنصات), combining a browser extension that scans UI elements for compliance issues with a web dashboard that tracks compliance scores — replacing a manual audit process with an automated, data-backed one.
● Owned end-to-end coordination, ensuring the extension and web platform worked together as one complete, functioning product; led integration between front-end (extension UI, dashboard) and back-end (scanning logic, reporting engine).
● Performed data analysis on compliance evaluation results and conducted testing/research to validate accuracy and usability.
cCourses — Persuasive UX E-Learning Platform — Team Project (Coursework)
A conceptual e-learning platform exploring how behavioral and persuasive design techniques influence user decisions across the purchase journey — each screen built around a principle such as scarcity, social proof, or authority cues.
● Designed the Home page and Profile page in Figma, applying social proof (reviews, ratings), progress feedback, and personalized encouragement to increase engagement, as part of a documented 9-screen prototype.
Car Booking Platform with Smart Filtering — Team Project
A car rental/booking application allowing users to search and filter vehicles by type, price, and availability, backed by real functional data rather than a static mockup.
● Designed the UI/UX for the booking and filtering experience, and connected it to a live Firebase database for real data storage and retrieval.
Languages
Arabic
Native
English
Intermediate
Timeline
IT Department Cooperative Trainee
Al-Khayyat Group
2025.03 - 2025.08
Bachelor of Software Engineering - Human-Computer Interaction
Umm Al-Qura University
2021.06 - 2026.06