Farah Kaissi
Riyadh,Saudi Arabia
Summary
Practical, highly skilled individual demonstrating out-of-the-box thinking. Optimises cost-effective operations and improves safety by scrutinising existing practices. Proven success fulfilling complex project briefs on-time and under budget. Adaptable Quality Manager with a 2-year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies, and maintaining accurate records.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Outpatient Chemotherapy Unit Registered Nurse
- Registered Nurse Role
- Administration of chemotherapy agents for Oncology Patients Administration of Blood products/ IV Iron Therapy for Anemic patients Administration of Iv treatments for Patients with Crohn's disease Lebanese American University Medical Center
- Beirut - Lebanon
Nursing Quality Manager
Saudi German Hospital
11.2021 - Current
- Inpatient medical surgical wards, Peri/intra/post-Operative Unit, Outpatient Departments, cardiac Cath, Labor And Delivery, Endoscopy, Interventional Radiology, CSSD department)
- Duties:
- To carry out activities related to quality and safety that includes but not limited to investigation and reporting of incidents
- Performance improvement, quality control and monitoring, time motions, data management and reporting
- Evaluate quality of patient care by rounding on patient care units regularly to determine if clinical standards of care and practice are met and intervene as needed
- Educate and coach staff in quality improvement and safety practices
- Charts audits to ensure that staff are properly filling forms, abiding by policies and help in addressing any challenges, assisting staff in any difficulties concerning new forms, and orienting them to all new updates and guidelines as per CBAHI, JCI standards
- NDNQI site Coordinator for Nurse Sensitive Indicators, -MEAHCO group(JCI, CBAHI, CAAP,BBAA,ACHS
- Riyadh-Saudi Arabia
Specialty clinics Registered Nurse
Family Medicine
10.2016 - 03.2020
Registered Nurse
American University Beirut Medical Center
11.2001 - 03.2020
- Rotating between COVID Clinic & Emergency Department COVID section Duties: Charge Nurse, Registered Nurse role, JCI, Magnet, CAP, EPIC) Beirut
Charge Nurse, Registered Nurse
American University Beirut Medical Center, JCI
04.2015 - 09.2016
- Magnet, CAP, EPIC) Beirut
Registered Nurse, Charge Nurse, Registered Nurse
American University Beirut Medical Center, JCI
10.2010 - 03.2015
- Magnet, CAP, EPIC) Beirut, Lebanon
Education
Advanced Trauma Care Nursing (ATCN) -
Certification of ATCN from the - undefined
American University of Beirut
Preceptorship and Mentorship Course - undefined
Certification for perception and mentoring nursing student/staff from American - undefined
NDNQI /Press Ganey Site coordinator - undefined
Saudi German Hospital Riyadh
Social and behavioral Research-Basic/Refresher course Beirut - undefined
American University of Beirut
Basics in Palliative Care Workshop - undefined
American University of Beirut
Basic Life Support - undefined
Lebanon Certificate of training earned - undefined
American University of Beirut Medical Center
Implantable Venous Access Device: Handling and Management - undefined
the - undefined
American University of Beirut Medical Center
Advanced Cardiac Life Support - undefined
Beirut, American University of Beirut
Medical Center accredited from the Society of Trauma - undefined
Pediatric Advanced Life Support (PALS - undefined
American University of Beirut
Bachelor's Degree - nursing sciences
Makassed University
2010
Lebanese Baccalaureate - Life Sciences
Beirut Baptist School
2007
Skills
- PERSONAL SKILLS
- Superior social skills, professional in interpersonal communication and public relations skills Well organized, highly motivated, with high level of professionalism
- Able to effectively lead a team with strong commitment, follow up, and problem resolution skills Effective communication and conflict resolution skills
- COPMUTER SKILLS
- Microsoft: Word, Excel, PowerPoint - Internet Knowledge EPIC system for Electronic Medical Record
- Automated Dispensing Machine- Med Station (Pyxis- BD) Microsoft Teams
- EHR Megamind
- Roots cause analysis
- Data gathering and review
- Workplace safety
- Protocol development
- Compliance monitoring
- Quality processes
- Operational improvements
- Problem-solving abilities
- Familiarity with quality standards
- Employee training
- Staff training and development
Additional Information
- AWARDS , January 2020 Going the Extra Mile” GEM” Award for Best Family Medicine Staff American University of Beirut Medical Center September 2007 UNESCO Excellence Award Awarded for scoring high marks the Lebanese baccalaureate in Life Sciences.
Languages
English
Fluent
Arabic
Native
French
Intermediate
Accomplishments
- Selected Employee of the month
- Mentored team of 30 Nurses as Clinical Quality Councel
April 2023
Certification
- Licensed registered Nurse - 2010 till present
- SCFHS licensed as Nurse Specialist
Timeline
Nursing Quality Manager
Saudi German Hospital
11.2021 - Current
Specialty clinics Registered Nurse
Family Medicine
10.2016 - 03.2020
Charge Nurse, Registered Nurse
American University Beirut Medical Center, JCI
04.2015 - 09.2016
Registered Nurse, Charge Nurse, Registered Nurse
American University Beirut Medical Center, JCI
10.2010 - 03.2015
Registered Nurse
American University Beirut Medical Center
11.2001 - 03.2020
Outpatient Chemotherapy Unit Registered Nurse
Advanced Trauma Care Nursing (ATCN) -
Certification of ATCN from the - undefined
American University of Beirut
Preceptorship and Mentorship Course - undefined
Certification for perception and mentoring nursing student/staff from American - undefined
NDNQI /Press Ganey Site coordinator - undefined
Saudi German Hospital Riyadh
Social and behavioral Research-Basic/Refresher course Beirut - undefined
American University of Beirut
Basics in Palliative Care Workshop - undefined
American University of Beirut
Basic Life Support - undefined
Lebanon Certificate of training earned - undefined
American University of Beirut Medical Center
Implantable Venous Access Device: Handling and Management - undefined
the - undefined
American University of Beirut Medical Center
Advanced Cardiac Life Support - undefined
Beirut, American University of Beirut
Medical Center accredited from the Society of Trauma - undefined
Pediatric Advanced Life Support (PALS - undefined
American University of Beirut
Bachelor's Degree - nursing sciences
Makassed University
Lebanese Baccalaureate - Life Sciences
Beirut Baptist School
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