Fares Alanazi
Digital Sales Channels Support Specialist
Riyadh,01
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Digital Sales Channels Support Specialist
Saleco
riyadh, Saudi arabia
10.2019 - Current
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Exceeded goals through effective task prioritization and great work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Manage 3PL (3rd party logistics companies) for digital delivery.
- Enhance average handling time of products delivery.
- Enhance success rate of delivered orders
Sales Representative
Yousuf M.A.Naghi
Qassem, saudi arabia
04.2017 - 04.2018
- Communicated with customers to understand needs and recommend appropriate solutions.
- Built strong rapport with clients by understanding needs and clearly explaining products.
- Helped resolve client problems quickly with superior customer service.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Created and implemented sales strategies to successfully meet company targets.
- Assisted call-in customers with questions and orders.
- Provided sales and customer service assistance to walk-in traffic
Education
High School Diploma -
College of Technology
Qassem 01.2014 - 08.2016
High School Diploma -
Imamu
Riyadh 02.2017 - 07.2018
Skills
[Postpaid and prepaid] sales specialist
Sales team support
Supporting sales staff
Pre-sales support
Practice support
Communications support
Planning support
[Telecom] sales specialist
Timeline
Digital Sales Channels Support Specialist
Saleco
10.2019 - Current
Sales Representative
Yousuf M.A.Naghi
04.2017 - 04.2018
High School Diploma -
Imamu
02.2017 - 07.2018
High School Diploma -
College of Technology
01.2014 - 08.2016