Fares Aldosari
Riyadh,Saudi Arabia
Summary
Diploma graduate in Technical Support with skills in troubleshooting, IT assistance, and computer system maintenance.
Overview
2
2
years of post-secondary education
Work history
Technical support engineer
Cloud Solutions - COOP Training
06.2025 - 08.2025
- Provided technical assistance and troubleshooting for end-users.
- Installed, configured, and maintained operating systems and essential software.
- Logged and resolved support requests through ticketing systems.
- Assisted users with clear guidance on using systems and applications.
- Identified, diagnosed, and resolved faulty devices.
Education
Diploma - Computer Technical support Technology
Technical and Vocational Training Corporation
Riyadh, Saudi Arabia 09.2023 - 08.2025
Skills
- Software installation, configuration, and updates
- IP routing and switching
- Network setup
- Backup and data recovery solutions
- Knowledge of IT ticketing systems
- Remote desktop support and helpdesk tools
Languages
English
Intermediate
Arabic
Native
Timeline
Technical support engineer
Cloud Solutions - COOP Training
06.2025 - 08.2025
Diploma - Computer Technical support Technology
Technical and Vocational Training Corporation
09.2023 - 08.2025