Senior Disaster Management & Planning Specialist with 8+ years of expertise in Emergency Care, Crisis, Business Continuity, and Strategy Response & Planning. Proven track record in coordinating disaster response, conducting drills, and training Disaster Management Officers. Recognized for designing comprehensive emergency plans and enhancing Emergency Command Centers. Effective in daily operations management, driving operational excellence, and implementing digital solutions for disaster management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
DISASTER MANAGEMENT & PLANNING SPECIALIST
KING ABDULAZIZ MEDICAL CITY
01.2019 - Current
Developed and implemented comprehensive disaster management protocols for the institute, ensuring readiness and response effectiveness
Directed operations and strategic growth of the Emergency Command Center, overseeing daily activities and spearheading continuous improvement initiatives
Conducted annual disaster drills to assess and enhance institutional preparedness, coordinating multi-departmental participation and evaluating outcomes
Developed and implemented strategies to grow the Institute, were responsible for expanding the emergency command center and launching new projects regarding disaster response and preparedness
Recruited, hired, and developed a team of 24 talented professionals who were capable of delivering high-quality solutions such as; Call Handling Systems, 911 Dispatch Protocols and Procedures, Emergency Medical Codes Protocols, Communication Tools, Quality Assurance Programs
In charge of the Emergency Command Center & Tele-ER Consultation: Collaborated with the Clinical Strategy Department to optimize patient outcomes during tele-ER consultations
Developed a daily progress report worksheet to track performance, achieving a 95% completion rate
Coordinated efforts to reach out to patients who left without treatment, offering follow-up consultations
Developed and implemented a comprehensive disaster preparedness plan for the new Women's Health Hospital at King Abdulaziz Medical City
Trained over 200 staff members on emergency protocols specific to women's health hospital services
Actively participated in and contributed to the inaugural Business Continuity Planning meetings
Collaborated with the IT department to create a web-based application for disaster notification
Designed to send tailored messages to key stakeholders during emergencies, with customizable lists for different disaster scenarios
Enhanced interdepartmental communication by 30% through the development and implementation of a web-based application, facilitating more effective collaboration among key stakeholders
Co-Lead the Command Center team that won the Health Performance (ADA'A) Award for excellence in digital healthcare services (2023), receiving 1st place specifically for virtual emergency services.
TRAINER FOR DISASTER MANAGEMENT OFFICERS
SAUDI HEALTH COUNCIL
06.2024 - 08.2024
Successfully trained the inaugural cohort of disaster management officers, consisting of 23 students
Delivered comprehensive class lectures covering essential disaster management principles and practices
Developed and administered examinations to assess students' knowledge and proficiency
Designed and facilitated group exercises to promote practical understanding and teamwork skills
Provided individualized guidance and support to ensure the success and competency of each student.
Education
Bachelor of Science Emergency Services Administration -
UTAH VALLEY UNIVERSITY
UTAH, USA
01.2015
Skills
Disaster Planning & Response
Emergency Management
Business Continuity Planning
Crisis Communication
Team Leadership & Development
Strategic Planning & Operations Management
Risk Assessment & Mitigation Strategies
Training & Public Speaking
Digital Solutions for Disaster Management
Time Management
Excellent Communication
Adaptability and Flexibility
Organizational Skills
Certification
Advanced Disaster Life Support
Certified Practical Business Continuity & Crisis Management
Project Management for Non Project Managers
The Project Management Fundamentals Course
ISO 22301 - Business Continuity Management
Total Quality Management TQM
Crisis & Risk Management
Accomplishments
Implemented Disaster Preparedness Plan for Women's Health Hospital.
Contributed to Business Continuity Initiatives
Award-Winning Virtual Emergency Services
Developed Web-Based Disaster Notification System
Trainer for 1st batch of Disaster Management Officers
Referencesavailable
Available once requested
Timeline
TRAINER FOR DISASTER MANAGEMENT OFFICERS
SAUDI HEALTH COUNCIL
06.2024 - 08.2024
DISASTER MANAGEMENT & PLANNING SPECIALIST
KING ABDULAZIZ MEDICAL CITY
01.2019 - Current
Bachelor of Science Emergency Services Administration -
UTAH VALLEY UNIVERSITY
Advanced Disaster Life Support
Certified Practical Business Continuity & Crisis Management
Project Management for Non Project Managers
The Project Management Fundamentals Course
ISO 22301 - Business Continuity Management
Total Quality Management TQM
Crisis & Risk Management
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