Yara Abdelhady
Ismailia,Egypt
Summary
Dedicated Sales and Customer Service professional with extensive experience in retail and client management. Proven skills in communication and problem-solving, effectively managing accounts for creative businesses. Committed to leveraging expertise in a dynamic, growth-oriented environment.
Overview
2
2
years of professional experience
Work history
Sales representative
Touriz Egypt
03.2025 - 10.2025
- Sold and promoted tourism programmes and travel packages.
- Assisted clients with booking tours and travel services.
- Provided detailed information about destinations, prices, and itineraries.
- Handled customer enquiries and ensured high customer satisfaction.
- Followed up with clients before and after booking.
Sales Specialist
Arabian oud Company
Ismailia
04.2025 - 12.2025
- Promoted various perfume products and achieved high sales targets.
- Provided personalized recommendations based on customer preferences.
- Managed customer follow-ups and handled complaints professionally.
Sales Specialist
Optical Center
Ismailia
02.2024 - 02.2025
- Assisted customers in choosing suitable eyewear products.
- Improved customer satisfaction through excellent service and product knowledge.
- Handled daily sales tasks, bills, stock checks, and customer inquiries.
Account Manager
Photographer Studio
Ismailia
07.2023 - 02.2024
- Managed client communication and booking schedules.
- Followed up with clients, confirmed sessions, and handled payments.
- Ensured smooth coordination between the photographer and clients.
Photo/Video Editor
Freelancer
- Edited photos and videos professionally using editing tools.
- Supported the photographer in delivering high-quality content to clients.
- Organized files, improved workflow, and met tight deadlines.
Education
Bachelor - Tourism and Hotels
Suez Canal University
Ismailia, Egypt 01.2024 -
Skills
- Customer relationship management
- Lead qualification
- Effective time management
- Communication and negotiation
- Time management
- Creative problem solving
- Flexibility in approach
- Photo editing
- Video editing
LANGUAGES
Arabic: First Language
English: B2 Upper Intermediate
COURSES & TRAINING
- Microsoft Office (Excel – Word – PowerPoint)
- Customer Service (EST)
- HR Basics
- Trained at UCCD – University Center of Career Development
- Trained at Touriz Egypt
Timeline
Sales Specialist
Arabian oud Company
04.2025 - 12.2025
Sales representative
Touriz Egypt
03.2025 - 10.2025
Sales Specialist
Optical Center
02.2024 - 02.2025
Bachelor - Tourism and Hotels
Suez Canal University
01.2024 -
Account Manager
Photographer Studio
07.2023 - 02.2024
Photo/Video Editor
Freelancer