Operations Manager
Golden Media Advertising Services
01.2021 - Current
Farhan Khan
Operations Manager
Riyadh
Timeline
Operations Supervisor
PK110 Transport
01.2018 - 12.2020
Bachelors of Commerce - Advance And Cost Accounting
University Of Karachi
01.2008 - 12.2010
General Accountant
Binzagr Company Head Office
01.2007 - 09.2017
Work History
Operations Manager
Golden Media Advertising Services
Riyadh, Saudi Arabia
01.2021 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Devised processes to boost long-term business success and increase profit levels.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reported issues to higher management with great detail.
- Developed and maintained relationships with external vendors and suppliers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Operations Supervisor
PK110 Transport
Karachi, Pakistan
01.2018 - 12.2020
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed internal operational standards and productivity targets.
General Accountant
Binzagr Company Head Office
Dammam, Saudi Arabia
01.2007 - 09.2017
- Created and introduced updated processes for accounts receivable sub-ledger and customer attribute reporting.
- Coordinated with clients to improve accounting, payroll and tax operations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Examined, reviewed and gathered financial statements for government entities.
- Handled day-to-day accounting processes to drive financial accuracy.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Education
Bachelors of Commerce - Advance And Cost Accounting
University Of Karachi
Karachi 01.2008 - 12.2010
Skills
- Cost Containment
- Staff Training
- Project Development
- Staff Management
- Project Management
- Data Archiving
- Process Improvement Strategies
- Policy and Procedure Implementation
- Contract Development
- Business Process Re-Engineering
- Planned Equipment Constraints
- Workflow Planning
- Customer Relationship Management
- Resource Coordination
Summary
- Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
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