Faris Almanaa

• Led and managed security operations across Lucid sites in the Middle East, ensuring consistent security standards.
• Oversaw site security performance, compliance with policies, and operational readiness.
• Prepared and submitted security reports to senior management.
• Participated in regular management meetings to review security operations and risks.
• Managed security planning and coverage for new site openings
• Improved site security by training new staff on company procedures and protocols.

• Managed operational activities at the headquarters control center, ensuring efficient and continuous security operations.
• Supervised shift scheduling and task deployment for over 100 security guards, maintaining daily operational readiness.
• Prepared, reviewed, and escalated operational and security reports to senior management.
• Led performance improvement initiatives to enhance operational efficiency and service quality.
• Ensured full compliance with security policies, procedures, and operational standards

Key Achievements

• Led incident and operations management, coordinated emergency response, directed teams, and handled over 250 calls per day with effective reporting.
• Contributed to the unification of operations rooms across the Kingdom into a Centralized Command Center in early 2021.
• Promoted to Security Specialist (May 2023 – September 2024): Assumed full responsibility for managing the Centralized Command Center, leading operations and teams, ensuring policy compliance, and enhancing incident and emergency response effectiveness

• IMOC Control Room Operator: Monitored and operated CCTV and security surveillance systems, managed emergency situations, and documented incident reports efficiently.
• Promoted to Control Room Supervisor: Led and supervised control room operators, reviewed and escalated reports to management, and evaluated operator performance to ensure operational efficiency.