FARIS Alquraish
khobar,Saudi Arabia
Summary
Dedicated customer service professional with a strong focus on guest satisfaction and complaint management. Demonstrates excellent customer service skills, front desk operation expertise, and a friendly, approachable demeanor. Thrives in fast-paced environments while maintaining composure and efficiency during peak periods. Possesses a basic understanding of food safety and hygiene practices, ensuring high standards are met consistently. Career goal includes advancing within the hospitality industry to further enhance front office operations and customer service excellence.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work history
Hotel receptionist
Dana Rayhann Rotana
Dammam, Eastern Province
05.2024 - 07.2024
- Ensured guest comfort with prompt attention to their needs and requests.
- Streamlined check-in procedure by efficiently handling guest documents.
- Processed wake-up calls reliably to maintain schedule adherence for guests.
- Coordinated smoothly with housekeeping staff, ensuring rooms were ready on time.
- Handled telephone enquiries professionally, delivering accurate information about the hotel and its services.
- Made sure guest's hospitality felt like home.
CASHIER
7 ELEVEN
01.2022 - 01.2024
- Processed transactions quickly and accurately in a fast-paced environment
- Handled cash, credit, and other forms of payment with precision and trustworthiness
- Managed inventory and restocked items to ensure availability of products
- Provided excellent customer service by assisting with questions and concerns
SALES PERSON
SKETCHERS
11.2020 - 01.2022
- Achieved sales targets through effective customer engagement and product knowledge
- Maintained an up-to-date understanding of current trends and product inventory
- Greeted and assisted customers in finding products that met their needs
- Demonstrated products to customers and provided information on features and benefits
Education
BACHELOR - PSYCHOLOGY
British University Of Bahrain
BahrainALHUSSAN INTERNATIONAL - undefined
ALHUSSAN INTERNATIONAL SCHOOL
Skills
- Excellent customer service skills
- Front desk operation
- Friendly and approachable demeanor
- Ability to work efficiently in a fast-paced environment
- Maintaining a positive attitude
- Basic understanding of food safety and hygiene practices
- Demonstrated ability to thrive under pressure
- Maintaining composure and efficiency during peak periods
- Guest satisfaction focus
- Complaint management
- Front office operations
- Customer Service
Languages
English
Fluent
Arabic
Native
French
Elementary
Affiliations
- Content Creation
- Modeling
Timeline
Hotel receptionist
Dana Rayhann Rotana
05.2024 - 07.2024
CASHIER
7 ELEVEN
01.2022 - 01.2024
SALES PERSON
SKETCHERS
11.2020 - 01.2022
ALHUSSAN INTERNATIONAL - undefined
ALHUSSAN INTERNATIONAL SCHOOL
BACHELOR - PSYCHOLOGY
British University Of Bahrain
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