Highly adaptable and dedicated professional with exceptional organisational skills and a proven ability to learn and master new concepts quickly. Demonstrates expertise in handling multiple tasks under pressure while maintaining a positive attitude and delivering high-quality results. Skilled in research, data collection, translation between Arabic and English, and effective communication—both written and oral—with strong interpersonal abilities. Committed to contributing to dynamic environments by leveraging flexibility, attention to detail, and a proactive approach to achieving objectives.
Resourceful Technical Assistant with knack for troubleshooting and streamlining processes. Skilled in supporting technical teams by resolving issues, maintaining equipment, and improving workflow. Known for boosting productivity and reducing downtime through innovative solutions.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Technical Assistant to the Director Administrative Services Department
Islamic Development Bank Group
08.2017 - 04.2025
Acting as a front office service provider to different clients throughout IDB Group
As a front office staff, I have handled calls and requests and directed them to the concerned person
Providing multilevel administrative and logistical assistant to the Director (ASD)
Helping in drafting memos, reports, initiating communication throughout different channels
Time management and meeting scheduling arranging phone calls and meeting rooms
Preparing for mission & settlements through SAP system
Managing the timesheet and attendance of the Director
Translating documents related to the nature of work
I have contributed to the setting of the KPI's for the ASD staff
I acted as a follow up agent to assure services provided by ASD has been delivered timely & quality
Technical Assistant to the Chief Group Coordinator
Islamic Development Bank Group
11.2016 - 07.2017
Providing multilevel administrative and logistical assistant to the Chief Group Coordinator (CGC)
Helping in drafting memos, reports, initiating communication throughout different channels
Time management and meeting scheduling arranging phone calls and meeting rooms
Preparing for mission & settlements through SAP system
Managing the timesheet and attendance of the Chief Group Coordinator
Translating documents related to the nature of work
Providing brief analyses of financial reports when needed
Assisting in preparing editing GMCM agenda and minutes of the meeting and dispatching it to the members
Technical & Research Assistant
Islamic Development Bank Group ( Islamic Research & Training Institute)
03.2009 - 11.2016
Providing a comprehensive multilevel administrative, research and technical assistant to division's researchers, and senior economists in IRTI
Collecting analysing, and presenting data from different sources to support researches in the area of Islamic Economic and Finance
Coordinating and secretary member of several conferences and symposiums for the Technical Advisory committees involved with all conference undertaking from call for papers up to conference proceedings
Initiating Communications with outside co-organizers of International Conferences on Islamic Banking and Finance including drafting letters in Arabic and English, emails, and phone communications
Effective role in organizing an in-house training course on Islamic Economics and Finance for a numbers of Albanian invited students and professionals
Translation of monthly reports, letter, and other documents from English to Arabic language and vice versa for Director General Office, and other professionals
Administrative and Academic assistant to IRTI scholarship program in Islamic Economics Banking and Finance for 2010-2011
Administrative and Secretary Member of IDB Group Prize on Islamic Banking and Finance 1433H-2011
Team member of IRTI Strategic Planning Project Team, worked as focal point of a team to create survey to identify the perception of IRTI from its stakeholder and clients point of view
Focal point and coordinator of the 3rd Board of trustee meeting of Islamic Virtual University April 2012
Coordinator of the community of practice in Islamic finance CoP project launched by IDBG during its annual meeting 1435H
Secretary of the Waqf Advisory & Coordination Committee of IDB Group
Engaged in tasks related to Advisory Services Division such as: Call for meetings, drafting a minutes of meetings
Coordination between advisory division and other divisions and entities
Coordinate with relevant institutions outside IDBG
Drafting memos, E-mails and verbal communications with relevant departments of IDBG
Reports and documents translation and editing
Preparation & drafting of MoU and MoA with collaborating parties
Preparing travel request and settlements for staff missions
Assisting in promoting the Advisory Services and Technical Assistant Division
Collecting and presenting information on advisory services providers in MCs, and non-MCs to enhance our advisory services
Internship
Kuwait Finance House - Malaysia
08.2008 - 02.2009
Developing procedures, and processes of the bank's branches workflow, and day-to-day operations
These processes workflow aim to improve branch operations, and to work as an operational risk mitigation tool
The processes objective is to provide manuals to be utilised by the Bank's branches personnel as a guide and reference to undertake the banks processes in a way to smooth performance to contribute in minimizing the human error factor of operational risk
These new guidelines and manuals presented to the new branch staffs, which was going to begin its operations shortly
At Products Development Department, I have conducted an internet based research to develop a new depositing products to meet the saving needs of junior customers (18 years below), and senior customers (50 years above) at KFHMB
Site Engineer
Arabian Contractor Co.
01.2005 - 05.2005
Represented the company as a site Engineer Supervising and leading a team of 15 workers
Installation, testing, and operating fire fighting mechanical piping system for a cogeneration power plant (under construction)
Attending daily and monthly meetings with the Hyundai and other contracting companies
Requesting and mobilizing the required materials and components
Production supervisor
Mona Trading Establishment
12.2003 - 08.2004
Preparing and scheduling daily production reports
Monitoring and recording workers attendance and preparing monthly working attendance cards
Preparing accounting record for the incoming materials used in production process
Preparing orders for the raw material billing and acquisition
Preparing a daily report and monthly production plan
Education
Chartered Islamic Finance Professional - Banking
International Centre for Education in Islamic Finance (INCEIF)
07.2007 - 04.2009
Bachelor's Degree - Industrial Engineering
Arab Academy for Science & Technology (AAST)
Alexandria, Egypt
Skills
Ability to learn new skills
Fast learner
Capable of handling multi tasks
Work under pressure
Good writing skills
Oral communication skills
Interpersonal communication skills
Flexibility to adapt to new environment
Flexibility to adapt to new concepts
Flexibility to adapt to new responsibilities
Highly organized
Dedicated
Positive attitude
Research ability
Data collection ability
Translation from Arabic to English
Translation from English to Arabic
Personal Information
Age: 39
Date of birth: 10/26/78
Gender: Male
Nationality: Syrian
Custom
On-job training, 2 months, Islamic Development Bank-Regional Office, Kuala Lumpur, Malaysia
Islamic Banking modes of Finance Basic, 04/01/09
Islamic Banking modes of Finance intermediate, 06/01/10
Islamic Accounting standards, 10/01/09
The Identification & Mapping of Operational Risk Management, 03/15/11, Jeddah, Saudi Arabia
Basic translation skills for professionals, 06/01/12
Managing Change, 2 days, 04/01/13
Global Islamic Finance forum GIFF 2012, Kuala Lumpur, Malaysia
Global Islamic Finance forum GIFF 2014, Kuala Lumpur, Malaysia
Global Islamic Finance forum GIFF 2016, Kuala Lumpur, Malaysia
Technical Assistant to the Director Administrative Services Department
Islamic Development Bank Group
08.2017 - 04.2025
Technical Assistant to the Chief Group Coordinator
Islamic Development Bank Group
11.2016 - 07.2017
Technical & Research Assistant
Islamic Development Bank Group ( Islamic Research & Training Institute)
03.2009 - 11.2016
Internship
Kuwait Finance House - Malaysia
08.2008 - 02.2009
Chartered Islamic Finance Professional - Banking
International Centre for Education in Islamic Finance (INCEIF)
07.2007 - 04.2009
Site Engineer
Arabian Contractor Co.
01.2005 - 05.2005
Production supervisor
Mona Trading Establishment
12.2003 - 08.2004
Bachelor's Degree - Industrial Engineering
Arab Academy for Science & Technology (AAST)
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