Fatima Alghamdi
Riyadh,Saudi Arabia
Summary
Accomplished professional with extensive expertise in administrative support and customer service, adept at enhancing office efficiency through effective data entry and administrative tasks. Proven ability in curricula development, communication, and meeting coordination, ensuring seamless operations. Demonstrates prioritisation expertise and technical report preparation skills, complemented by supplier negotiation talent and billing procedures knowledge. Experienced in project management, order processing, and conflict resolution, aiming to leverage these skills to drive organisational success.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant
Ministry of Education
07.2014 - 02.2025
- Company Overview: KSA
- With a proven record of accomplishments at the Ministry of Education, I excel in delivering top-notch administrative support and customer service
- Leveraging skills in data entry and administrative tasks, I have significantly enhanced office efficiency
- KSA
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
- Received and checked financial statements and reconciled related accounts.
- Produced clean, error-free professional business correspondence for office team.
- Took dictation and transcribed words for staff to create records and correspondence.
- Managed front desk duties to ensure smooth operation of reception area.
- Supported accurate record-keeping with proficient data entry skills.
- Expedited document filing system with a new, organised method.
- Classified physical and digital documentation with correct codes.
- Wrote professional letters, emails and memoranda for business communication.
- Examined, scanned and input documents in software system.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Gathered information, created charts and produced reports for staff.
- Interacted professionally with clients providing excellent service at all times.
- Documented financial transactions in [Software] and classified each with correct code.
- Applied maths abilities to calculate and check financial figures.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Received and processed stock using inventory management system.
English Teacher
Armed Forces Hospital
12.2010 - 07.2014
- My background as an English Teacher at the Armed Forces Hospital highlights my ability to adapt and develop curricula, highlighting my strong communication and computer skills
- Offered personalised constructive feedback to improve student development.
- Maintained accurate records of student progress and attendance, supporting administrative tasks.
- Evaluated student progress by providing short quizzes, examinations and standardised tests.
- Tutored students struggling with specific barriers to learning.
- Formulated effective revision techniques resulting in improved examination results.
- Established positive, productive classroom environments for maximised student engagement.
- Attended professional development workshops to stay updated on educational trends.
- Tailored teaching approach to accommodate individual student needs, promoting academic growth.
- Increased cultural awareness by integrating diverse texts into the syllabus.
- Organised extra-curricular activities and field trips to supplement and enhance learning experience.
- Developed foreign language learning programmes for various ages and abilities.
- Researched teaching methods, advising colleagues on interesting findings.
- Generated Key Performance Indicator reporting to drive better performance.
- Served customers to drive sales and deliver top-quality experiences.
- Successfully delivered on tasks within tight deadlines.
Education
Bachelor Degree - Arts and Education in English Language
King Faisal University. Dammam branch
04.2005 - 07.2009
Skills
- Administrative support
- Customer service
- Data entry
- Administrative tasks
- Office efficiency
- Curricula development
- Communication
- Computer skills
- Meeting coordination
- Prioritisation expertise
- Technical report preparation
- Supplier negotiation talent
- Billing procedures
- Project Management
- Order processing
- Conflict Resolution
Timeline
Administrative Assistant
Ministry of Education
07.2014 - 02.2025
English Teacher
Armed Forces Hospital
12.2010 - 07.2014
Bachelor Degree - Arts and Education in English Language
King Faisal University. Dammam branch
04.2005 - 07.2009
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