Fatima Saffar Ali
Student
Adelaide
Summary
Dedicated Aged Care Support Worker with a strong record at Opal Aged Care, skilled in personal care. Recognised for improving patient independence and safety through clear communication and compassionate support. Committed to providing high-quality care while building positive relationships with clients and multidisciplinary teams. Seeking casual or part-time work that offers professional growth and utilises interpersonal skills, effective time management, and problem-solving abilities.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Active Volunteering at Healthia ACH GROUP
Healthia ACH GROUP
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
Aged Care Support Worker (Placement)
Opal Aged Care
01.2025 - 03.2025
- Ensured a safe environment for both clients and staff by adhering to facility policies and procedures.
- Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
- Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
- Enhanced patient comfort by providing personalized care and support tailored to individual needs.
- Provided emotional support to patients and families during difficult times, fostering resilience and coping skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Online Business
Etsy
02.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Online Personal Shopper
Woolworths
02.2022 - 12.2022
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
Crew Member
McDonald's Fast Food Restaurant
02.2020 - 03.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Bachelor of Information Technology (Networking And - IT ( Cybersecurity And Networking )
University of South Australia
Adelaide, SA12-2027
Health Care ( Aged Care And Disability )
CHC33021 Certificate III in Individual Support
Adelaide01-2025
IT
Certificate III in In Information Technology
Adelaide, SA11-2023
Certificate 1 in Finance
Youth Development And Training
Newcastle07-2021
Vocational Area - Nursing
TAFE Statement in Youth Engagement
Newcastle, NSW02-2021
Skills
Personal Care (helping with hygiene, dressing, etc)
Bathing assistance
Mobility assistance
Personal hygiene assistance
Oral hygiene maintenance
Dementia care
Feeding assistance
Palliative care
Documentation
Patient companionship
ADL assistance
First aid and safety
Patient care
Social engagement
Housekeeping
Verbal and written communication skills
Care plan adherence
Continence care
Incident reporting
Compassionate communication
Safety awareness
Behavioral management
Progress documentation
Cultural sensitivity
COVID-19 safety policies
PPE usage
Community activities
Dining room support
Patient mobility assistance
Verbal and written communication
Timeline
Active Volunteering at Healthia ACH GROUP
Healthia ACH GROUP
05.2025 - Current
Aged Care Support Worker (Placement)
Opal Aged Care
01.2025 - 03.2025
Online Business
Etsy
02.2023 - 01.2024
Online Personal Shopper
Woolworths
02.2022 - 12.2022
Crew Member
McDonald's Fast Food Restaurant
02.2020 - 03.2022
Bachelor of Information Technology (Networking And - IT ( Cybersecurity And Networking )
University of South Australia
Health Care ( Aged Care And Disability )
CHC33021 Certificate III in Individual Support
IT
Certificate III in In Information Technology
Certificate 1 in Finance
Youth Development And Training
Vocational Area - Nursing
TAFE Statement in Youth Engagement
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