FATIMAH A. ALMOWALAD
Riyadh
Summary
Dedicated professional with a strong focus on client retention and customer satisfaction. Demonstrates exceptional team leadership skills, driving collaborative success and fostering a positive work environment. Committed to achieving excellence in service delivery and enhancing organizational growth through strategic initiatives.
Overview
13
13
years of professional experience
2017
2017
years of post-secondary education
Work history
Client advisor
BALANCIAGA
Riyadh, Riyadh Region
02.2025 - Current
- Facilitated client onboarding for streamlined experience.
- Maintained comprehensive knowledge of products to provide informed suggestions.
- Sourced new business through strategic networking to maximise investment opportunities.
- Enhanced customer satisfaction by promptly addressing concerns and providing solutions.
- Identified client needs with precision, enhancing product recommendation accuracy.
Fashion consultant
Chalhoub Group - Carolinaherrera CH
11.2023 - Current
- Quickly responded to customer queries or complaints, resolving issues promptly and professionally.
- Presented fresh fashion ideas to clients, increasing their wardrobe versatility.
- Trained new hires in customer service standards and product knowledge, fostering a consistent brand image across all staff members.
- Worked closely with management on inventory control procedures ensuring smooth running of store operations.
ASSISTANT STORE MANAGER
ALHOKAIR FASHION
Riyadh
08.2020 - 05.2025
- Training new employees to work.
- Solving problems related to customers and employees.
- Achieving the goals of sales.
- Monthly reports on employee performance and sales of the exhibition.
SALES OFFICER
INTERNATIONAL ADVANCED RETAIL COMPANY
Riyadh
11.2017 - 08.2019
- Implemented effective sales presentations for increased product awareness.
- Boosted market share by implementing innovative sales strategies.
- Advised customers on product features and benefits, facilitated informed purchasing decisions.
RECEPTIONIST
AL MANA GROUP HOSPITAL
Jubail
11.2012 - 04.2015
RECEPTIONIST & MEDICAL RECORDS
JUBAIL MEDICAL COMPLEX
Jubail
04.2012 - 09.2012
Education
HIGH SCHOOL DIPLOMA - General
HIGH SCHOOL
Jubail, Eastern ProvinceSTORE MANAGER - RETAIL DEVELOPMENT PROGRAM LEVEL 1
ALHOKAIR FASHION
04.2018 - 05.2025
Skills
- Customer satisfaction drive
- Team Leadership
- Client retention focus
Languages
Arabic
Native
English
Intermediate
References
References available upon request.
Timeline
Client advisor
BALANCIAGA
02.2025 - Current
Fashion consultant
Chalhoub Group - Carolinaherrera CH
11.2023 - Current
ASSISTANT STORE MANAGER
ALHOKAIR FASHION
08.2020 - 05.2025
STORE MANAGER - RETAIL DEVELOPMENT PROGRAM LEVEL 1
ALHOKAIR FASHION
04.2018 - 05.2025
SALES OFFICER
INTERNATIONAL ADVANCED RETAIL COMPANY
11.2017 - 08.2019
RECEPTIONIST
AL MANA GROUP HOSPITAL
11.2012 - 04.2015
RECEPTIONIST & MEDICAL RECORDS
JUBAIL MEDICAL COMPLEX
04.2012 - 09.2012
HIGH SCHOOL DIPLOMA - General
HIGH SCHOOL
Similar Profiles
Mohammed Ali AltamimiMohammed Ali Altamimi
Director of the National Healthcare Strategy Depar at Saudi Health CouncilDirector of the National Healthcare Strategy Depar at Saudi Health Council
ABDULAZIZ ALMUTLAQABDULAZIZ ALMUTLAQ
Executive Assistant at Alnada Plastic FactoryExecutive Assistant at Alnada Plastic Factory
Phani AyyagariPhani Ayyagari
Associate Director – Cloud Operations at Kyndryl India Pvt LtdAssociate Director – Cloud Operations at Kyndryl India Pvt Ltd
Reham ElhadidyReham Elhadidy
Branches Manager & Business Development Manager at Aqdamy Sports CentersBranches Manager & Business Development Manager at Aqdamy Sports Centers
Bhavya SinghBhavya Singh
Client Advisor at Tod’sClient Advisor at Tod’s