Summary
Overview
Work History
Education
Skills
Timeline
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Fatimah Aljarboua

Fatimah Aljarboua

Executive Office Manager
Riyadh

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Executive Office Manager -(CEO Office)

Seera Group Holding
Riyadh
01.2022 - Current
  • Planing meetings and events to promote company services including designing invitations and mailing lists, arranging catering services, and hiring event planning.
  • Monitoring office operations to ensure efficient functioning of departments such as accounting, HR, IT.
  • Coordinating employee benefits such as health insurance and bonuses...etc.
  • Supervising employees in executive administrative roles such receptionists, administrative assistants and secretaries.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Handling administrative tasks such as scheduling meetings and events, answering phones inquires , maintaining filing systems and planning top Managements Business trips
  • Managing records related to company policies, procedures, and operations.
  • Reporting about the status of projects and activities.
  • Managed contracts and price negotiations with vendors and service providers.
  • Researched and conducted data to prepare documents for review and presentation.


Communication Specialist - (CEO Office)

Seera Group Holding
Riyadh
09.2019 - 01.2022

· Draft remarks, video scripts, and other written deliverables for the CEO's internal and external engagements.

· Reviewing video scripts, and other written deliverables for the CEO's internal and external engagements.

· Managing and Drafting correspondence (email messages, letters, memorandums, etc.) on behalf of the CEO

· Liaising with event organizers (internal and external) to gather and share information about the CEO’s upcoming speaking engagements and other projects.

· Assisting with the tracking and evaluation of event invitations and other proposed speaking opportunities for the CEO

· Working with communications colleagues in marketing team to leverage CEO content across communications channels (global employee intranet, traditional and social media, etc.).

· Answered high volume of phone calls and email inquiries.

· Updated spreadsheets and created presentations to boost team productivity.

· Organized and updated schedules for executives.

· Documented and distributed meeting notes to identify, analyze and improve workflows.

· Handled scheduling for executive's calendar and prepared meeting agenda and materials.

· Volunteered to help with special projects of varying degrees of complexity.

  • Tantora Alula 2019
  • Providing support in logistics
  • Greeting, planning tours and assist them during their stay in Alula (VVIP clients).
  • Seera sports April 2019-April 2021(football talent development program- Ministry of sports)


  • Supporting in logistics.
  • Travel planning
  • Translation
  • Managing players Travel for +80 players.
  • Issuing residence visa in Spain for +80 players.

· Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of Chairman, president and executive vice president.

· Took notes and dictation at meetings.

· Filed paperwork and organized computer-based information.

· Managed and reviewed filing and office systems.

Executive Secretary

Royal Commission for Alula
Riyadh
11.2017 - 09.2018
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Answered high volume of phone calls and email inquiries.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of governor.
  • Took notes and dictation at meetings.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Coordinated events and worked on ad hoc projects.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Team Leader

Servcorp
Riyadh
02.2014 - 09.2015
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Participated in cross-functional team-building activities.
  • Worked with colleagues to create prototypes for designs and training materials.
  • Confirmed confidential budget reports remained up-to-date for manager.
  • Led team of [10] members while providing exceptional customer service.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • providing secretarial support to more than 200 virtual clients and 10 office clients.


Education

Diploma - Executive Secretary

Institute of Public Administration
Saudi Arabia, Riyadh
09.2011 - 12.2013

Skills

    Office management experience

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Timeline

Executive Office Manager -(CEO Office)

Seera Group Holding
01.2022 - Current

Communication Specialist - (CEO Office)

Seera Group Holding
09.2019 - 01.2022

Executive Secretary

Royal Commission for Alula
11.2017 - 09.2018

Team Leader

Servcorp
02.2014 - 09.2015

Diploma - Executive Secretary

Institute of Public Administration
09.2011 - 12.2013
Fatimah AljarbouaExecutive Office Manager