Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Fatimah Aljarboua

Fatimah Aljarboua

Office Manager
Riyadh
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

10
10
years of professional experience
2
2
Languages

Work History

CEO Office Manager

SFC
Riyadh, Riyadh
06.2023 - Current
  • Accomplished multiple tasks within established timeframes.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established office goals.
  • Controlled costs to keep office operating within budget.
  • Coordinated BOD meetings.

Executive Office Manager -(CEO Office)

Seera Group Holding
Riyadh
01.2022 - 05.2023
  • Planing meetings and events to promote company services including designing invitations and mailing lists, arranging catering services, and hiring event planning.
  • Monitoring office operations to ensure efficient functioning of departments such as accounting, HR, IT.
  • Coordinating employee benefits such as health insurance and bonuses...etc.
  • Supervising employees in executive administrative roles such receptionists, administrative assistants and secretaries.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Handling administrative tasks such as scheduling meetings and events, answering phones inquires , maintaining filing systems and planning top Managements Business trips
  • Managing records related to company policies, procedures, and operations.
  • Reporting about status of projects and activities.
  • Managed contracts and price negotiations with vendors and service providers.
  • Researched and conducted data to prepare documents for review and presentation.

Communication Specialist - (CEO Office)

Seera Group Holding
Riyadh
09.2019 - 01.2022

· Draft remarks, video scripts, and other written deliverables for the CEO's internal and external engagements.

· Reviewing video scripts, and other written deliverables for the CEO's internal and external engagements.

· Managing and Drafting correspondence (email messages, letters, memorandums, etc.) on behalf of the CEO

· Liaising with event organizers (internal and external) to gather and share information about the CEO’s upcoming speaking engagements and other projects.

· Assisting with the tracking and evaluation of event invitations and other proposed speaking opportunities for the CEO

· Working with communications colleagues in marketing team to leverage CEO content across communications channels (global employee intranet, traditional and social media, etc.).

· Answered high volume of phone calls and email inquiries.

· Updated spreadsheets and created presentations to boost team productivity.

· Organized and updated schedules for executives.

· Documented and distributed meeting notes to identify, analyze and improve workflows.

· Handled scheduling for executive's calendar and prepared meeting agenda and materials.

· Volunteered to help with special projects of varying degrees of complexity.

  • Tantora Alula 2019
  • Providing support in logistics
  • Greeting, planning tours and assist them during their stay in Alula (VVIP clients).
  • Seera sports April 2019-April 2021(football talent development program- Ministry of sports)
  • Supporting in logistics.
  • Travel planning
  • Translation
  • Managing players Travel for +80 players.
  • Issuing residence visa in Spain for +80 players.

· Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of Chairman, president and executive vice president.

· Took notes and dictation at meetings.

· Filed paperwork and organized computer-based information.

· Managed and reviewed filing and office systems.

Executive Secretary

Royal Commission for Alula
Riyadh
11.2017 - 09.2018
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Answered high volume of phone calls and email inquiries.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of governor.
  • Took notes and dictation at meetings.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Coordinated events and worked on projects.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Executive Secertery

Miras Holding
Riyadh, Riyadh
10.2015 - 10.2016
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Answered phone calls and answered questions from potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Entered daily data in computer systems and documented office activities.
  • Issued public notification of official activities or meetings.

Team Leader

Servcorp
Riyadh
02.2014 - 09.2015
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Participated in cross-functional team-building activities.
  • Worked with colleagues to create prototypes for designs and training materials.
  • Confirmed confidential budget reports remained up-to-date for manager.
  • Led team of [10] members while providing exceptional customer service.
  • Facilitated training for associates through daily coaching and regular performance appraisals.

Education

Diploma - Executive Secretary

Institute of Public Administration, Saudi Arabia, Riyadh
12-2013

Skills

  • Written Communication
  • Report Writing
  • Information Protection
  • Mail Handling
  • Excellent Multitasking Abilities
  • Organizational Skills
  • Administrative Oversight
  • Presentation Design
  • Travel Arrangement Management
  • Documentation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

CEO Office Manager - SFC
06.2023 - Current
Executive Office Manager -(CEO Office) - Seera Group Holding
01.2022 - 05.2023
Communication Specialist - (CEO Office) - Seera Group Holding
09.2019 - 01.2022
Executive Secretary - Royal Commission for Alula
11.2017 - 09.2018
Executive Secertery - Miras Holding
10.2015 - 10.2016
Team Leader - Servcorp
02.2014 - 09.2015
Institute of Public Administration - Diploma, Executive Secretary
Fatimah AljarbouaOffice Manager