Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Work Preference
Timeline
Generic

Fatimah Aljarboua

Riyadh

Summary

Experienced in office management and administration with a proven track record of optimizing productivity, efficiency, and service quality. Highly dependable, ethical, and reliable support specialist and leader with advanced organizational, technical, and business acumen. Collaborates effectively with cross-functional teams to ensure operational and service excellence throughout the office.

Overview

11
11
years of professional experience

Work History

CEO Office Manager

GDC Middle East
05.2024 - Current
  • Developed long-term vision for CEO Office growth to enhance market positioning.
  • Aligned cross-functional teams with corporate objectives to foster collaboration.
  • Championed process improvements to enhance CEO Office operational efficiency.
  • Oversaw CEO Office budget by streamlining resource allocation.
  • Created a positive work culture at the executive office resulting in a collaboration between employees.
  • Developed a high-performance executive team for improved productivity and efficiency.
  • Improved executive office structure by reallocating resources and redefining roles for greater efficiency.

CEO Office Manager

SFC
06.2023 - 05.2024
  • Accomplished multiple tasks within established timeframes.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established office goals.
  • Controlled costs to keep office operating within budget.
  • Coordinated BOD meetings.

Executive Office Manager -(CEO Office)

Seera Group Holding
01.2022 - 05.2023
  • Planing meetings and events to promote company services including designing invitations and mailing lists, arranging catering services, and hiring event planning.
  • Monitoring office operations to ensure efficient functioning of departments such as accounting, HR, IT.
  • Coordinating employee benefits such as health insurance and bonuses...etc.
  • Supervising employees in executive administrative roles such receptionists, administrative assistants and secretaries.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Handling administrative tasks such as scheduling meetings and events, answering phones inquires , maintaining filing systems and planning top Managements Business trips
  • Managing records related to company policies, procedures, and operations.
  • Reporting about status of projects and activities.
  • Managed contracts and price negotiations with vendors and service providers.
  • Researched and conducted data to prepare documents for review and presentation.

Communication Specialist - (CEO Office)

Seera Group Holding
09.2019 - 01.2022

· Draft remarks, video scripts, and other written deliverables for the CEO's internal and external engagements.

· Reviewing video scripts, and other written deliverables for the CEO's internal and external engagements.

· Managing and Drafting correspondence (email messages, letters, memorandums, etc.) on behalf of the CEO

· Liaising with event organizers (internal and external) to gather and share information about the CEO’s upcoming speaking engagements and other projects.

· Assisting with the tracking and evaluation of event invitations and other proposed speaking opportunities for the CEO

· Working with communications colleagues in marketing team to leverage CEO content across communications channels (global employee intranet, traditional and social media, etc.).

· Answered high volume of phone calls and email inquiries.

· Updated spreadsheets and created presentations to boost team productivity.

· Organized and updated schedules for executives.

· Documented and distributed meeting notes to identify, analyze and improve workflows.

· Handled scheduling for executive's calendar and prepared meeting agenda and materials.

· Volunteered to help with special projects of varying degrees of complexity.

  • Tantora Alula 2019
  • Providing support in logistics
  • Greeting, planning tours and assist them during their stay in Alula (VVIP clients).
  • Seera sports April 2019-April 2021(football talent development program- Ministry of sports)
  • Supporting in logistics.
  • Travel planning
  • Translation
  • Managing players Travel for +80 players.
  • Issuing residence visa in Spain for +80 players.

· Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of Chairman, president and executive vice president.

· Took notes and dictation at meetings.

· Filed paperwork and organized computer-based information.

· Managed and reviewed filing and office systems.

Executive Secretary

Royal Commission for Alula
11.2017 - 09.2018
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Answered high volume of phone calls and email inquiries.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of governor.
  • Took notes and dictation at meetings.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Coordinated events and worked on projects.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Executive Secertery

Miras Holding
10.2015 - 10.2016
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Answered phone calls and answered questions from potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Entered daily data in computer systems and documented office activities.
  • Issued public notification of official activities or meetings.

Team Leader

Servcorp
02.2014 - 09.2015
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Participated in cross-functional team-building activities.
  • Worked with colleagues to create prototypes for designs and training materials.
  • Confirmed confidential budget reports remained up-to-date for manager.
  • Led team of [10] members while providing exceptional customer service.
  • Facilitated training for associates through daily coaching and regular performance appraisals.

Education

Diploma - Executive Secretary

Institute of Public Administration

Skills

  • Written Communication
  • Report Writing
  • Information Protection
  • Mail Handling
  • Excellent Multitasking Abilities
  • Effective Time Management
  • Executive Administration
  • Effective Presentation Layout
  • Travel Logistics Management
  • Process Documentation

Languages

English

Personal Information

Title:

Work Preference

Timeline

CEO Office Manager

GDC Middle East
05.2024 - Current

CEO Office Manager

SFC
06.2023 - 05.2024

Executive Office Manager -(CEO Office)

Seera Group Holding
01.2022 - 05.2023

Communication Specialist - (CEO Office)

Seera Group Holding
09.2019 - 01.2022

Executive Secretary

Royal Commission for Alula
11.2017 - 09.2018

Executive Secertery

Miras Holding
10.2015 - 10.2016

Team Leader

Servcorp
02.2014 - 09.2015

Diploma - Executive Secretary

Institute of Public Administration
Fatimah Aljarboua