Experienced in office management and administration with a proven track record of optimizing productivity, efficiency, and service quality. Highly dependable, ethical, and reliable support specialist and leader with advanced organizational, technical, and business acumen. Collaborates effectively with cross-functional teams to ensure operational and service excellence throughout the office.
· Draft remarks, video scripts, and other written deliverables for the CEO's internal and external engagements.
· Reviewing video scripts, and other written deliverables for the CEO's internal and external engagements.
· Managing and Drafting correspondence (email messages, letters, memorandums, etc.) on behalf of the CEO
· Liaising with event organizers (internal and external) to gather and share information about the CEO’s upcoming speaking engagements and other projects.
· Assisting with the tracking and evaluation of event invitations and other proposed speaking opportunities for the CEO
· Working with communications colleagues in marketing team to leverage CEO content across communications channels (global employee intranet, traditional and social media, etc.).
· Answered high volume of phone calls and email inquiries.
· Updated spreadsheets and created presentations to boost team productivity.
· Organized and updated schedules for executives.
· Documented and distributed meeting notes to identify, analyze and improve workflows.
· Handled scheduling for executive's calendar and prepared meeting agenda and materials.
· Volunteered to help with special projects of varying degrees of complexity.
· Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of Chairman, president and executive vice president.
· Took notes and dictation at meetings.
· Filed paperwork and organized computer-based information.
· Managed and reviewed filing and office systems.
English