Experienced professional with a strong background in client relationship management, problem-solving, and cross-functional collaboration. Demonstrates exceptional communication and organisational skills, coupled with sales proficiency. Adept at process improvement and employee training, consistently driving performance enhancements. Committed to leveraging expertise to achieve career goals and contribute to organisational success.
- Engaged with customers to promote products and increase sales.
- Provided exceptional customer service and maintained product displays.
- Assisted shoppers with product selection for improved buying experience.
- Stayed abreast with latest industry trends to provide accurate advice to customers.
- Supported daily office operations, including scheduling and correspondence management.
- Assisted in the preparation of reports and presentations.
- Utilised Microsoft Office Suite skills to create crisp presentations and detailed spreadsheets.
- Managed office communications, scheduled meetings, and organized files.
- Ensured accurate documentation and maintained office supplies.
-Engaged with clients to understand their catering needs and promoted services effectively.
- Assisted in managing client accounts and ensuring timely delivery of services.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Delivered high sales performance within budget to strict deadlines and targets.
- Provided administrative support by managing schedules and facilitating communication between departments.
- Assisted in document preparation and data entry tasks, ensuring accuracy and efficiency.
- Deliver high-quality support to corporate clients, addressing inquiries and resolving issues to ensure satisfaction.
- Collaborate with cross-functional teams to streamline processes and enhance service delivery.
- Led training sessions for staff skill improvement.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
- Wrote professional letters, emails and memoranda for business communication.
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- Managed high-risk projects, ensuring safety compliance at all times.
Soft Skills:
Hard Skills:
- Computer Course
Belahodoud Institute, Medina
- English Course
Kaplan Institute, New Zealand
College of business, Jeddah
- Anti-Money Laundering Course
- professional English Course
- Detecting Forgrey & Counterfeting Course
- Focus on commitment
- Awareness Course RAWM
-Time Management & Stress Control Course
- Professional English Business Writing Skills
- Detecting Forgery & Counterfeiting
- The Power of Positive Attitude
- New Employees Orientation Program
- Focus on Fraud Prevention
- Focus on Compliance
- Operational Risk
- Effective Communication Skills
- Strategic Planning & Budgeting