Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Custom
Timeline
Generic

Fatimah Alshankity

Jeddah

Summary

Experienced professional with a strong background in client relationship management, problem-solving, and cross-functional collaboration. Demonstrates exceptional communication and organisational skills, coupled with sales proficiency. Adept at process improvement and employee training, consistently driving performance enhancements. Committed to leveraging expertise to achieve career goals and contribute to organisational success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Associate

Yves Rocher
Jeddah , Saudi Arabia
04.2012 - 10.2012

- Engaged with customers to promote products and increase sales.

- Provided exceptional customer service and maintained product displays.

- Assisted shoppers with product selection for improved buying experience.

- Stayed abreast with latest industry trends to provide accurate advice to customers.

Secretary

Edris Shetwi Zaher Alsalatin Establishment
Jeddah , Saudi Arabia
05.2013 - 08.2013

- Supported daily office operations, including scheduling and correspondence management.

- Assisted in the preparation of reports and presentations.

- Utilised Microsoft Office Suite skills to create crisp presentations and detailed spreadsheets.

Assistant Manger

Sumergy Information and Communication Technology
Jeddah , Saudi Arabia
04.2014 - 11.2014

- Managed office communications, scheduled meetings, and organized files.

- Ensured accurate documentation and maintained office supplies.

Sales Representative

Cater Yun Catering Holding Company
Jeddah , Saudi Arabia
12.2014 - 12.2014

-Engaged with clients to understand their catering needs and promoted services effectively.

- Assisted in managing client accounts and ensuring timely delivery of services.

- Increased revenue by acquiring new customers and determining needs to offer relevant products.

- Delivered high sales performance within budget to strict deadlines and targets.

Administrative Assistant

ID Global Trading Company
Jeddah , Saudi Arabia
01.2015 - 11.2015

- Provided administrative support by managing schedules and facilitating communication between departments.

- Assisted in document preparation and data entry tasks, ensuring accuracy and efficiency.

Corporate Support Specialist

Saudi Awwal Bank
Jeddah , Saudi Arabia
11.2016 - Current

- Deliver high-quality support to corporate clients, addressing inquiries and resolving issues to ensure satisfaction.

- Collaborate with cross-functional teams to streamline processes and enhance service delivery.

- Led training sessions for staff skill improvement.

- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.

- Wrote professional letters, emails and memoranda for business communication.

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- Managed high-risk projects, ensuring safety compliance at all times.


Education

Bachelor of administrative Science - Economics and management

Kind Abdulaziz university
Jeddah, Mecca Region
08/2022 - 10/2024

Skills

Soft Skills:

  • Client Relationship Management
  • Problem-Solving
  • Cross-Functional Collaboration
  • Communication Skills
  • Organizational Skills
  • Innovative Thinking
  • Employee Training
  • Sales Proficiency





Hard Skills:

  • Process Improvement
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Typing Speed & Accuracy
  • Email Management

Certification

- Computer Course

Belahodoud Institute, Medina

- English Course

Kaplan Institute, New Zealand

College of business, Jeddah

- Anti-Money Laundering Course

- professional English Course

- Detecting Forgrey & Counterfeting Course

- Focus on commitment

- Awareness Course RAWM

-Time Management & Stress Control Course

- Professional English Business Writing Skills

- Detecting Forgery & Counterfeiting

- The Power of Positive Attitude

- New Employees Orientation Program

- Focus on Fraud Prevention

- Focus on Compliance

- Operational Risk

- Effective Communication Skills

- Strategic Planning & Budgeting



Languages

English

Personal Information

Custom

3

Timeline

Corporate Support Specialist

Saudi Awwal Bank
11.2016 - Current

Administrative Assistant

ID Global Trading Company
01.2015 - 11.2015

Sales Representative

Cater Yun Catering Holding Company
12.2014 - 12.2014

Assistant Manger

Sumergy Information and Communication Technology
04.2014 - 11.2014

Secretary

Edris Shetwi Zaher Alsalatin Establishment
05.2013 - 08.2013

Sales Associate

Yves Rocher
04.2012 - 10.2012

Bachelor of administrative Science - Economics and management

Kind Abdulaziz university
08/2022 - 10/2024
Fatimah Alshankity