Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fatimah Alsulami

Jeddah

Summary

Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills . Dynamic administrative professional and leader with ( 7) + years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.

Overview

6
6
years of professional experience

Work History

Administrative specialist

RED Cresent Authority
05.2017 - Current


  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Accreditation of courses
  • courses coordinator.
  • calculates descriptive statistics and prepares required reports of department activities.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Maintained databases and contact lists to keep important contact information accurate and up to date.
  • Managed filing system, entered data and completed other clerical tasks.

Khalid Medical clinic
01.2007
  • Performing a variety of general and specialized diagnostic testes
  • Conducting tests related to bacteriology, virology, and immunology
  • Collecting specimens from patients, which may include phlebotomy.

Education

Masters - Public Policy and Administration

California Lutheran University
Thousand Oaks, CA
06.2013

Bachelor of Science - Micobiology

King Abdul Aziz University
Jeddah
09.2009

Skills

  • Microsoft Office Suite ICDL
  • Training of trainers TOT
  • Total quality Management
  • Change Management
  • Data Entry
  • Advanced Excel Spreadsheet Functions
  • Write Reports

Languages

Arabic
Native language
English
Proficient
C2

Timeline

Administrative specialist

RED Cresent Authority
05.2017 - Current

Khalid Medical clinic
01.2007

Masters - Public Policy and Administration

California Lutheran University

Bachelor of Science - Micobiology

King Abdul Aziz University
Fatimah Alsulami