Results-driven Health-Care Software Analyst with strong analytical skills and a keen attention to detail. Successfully enhanced software usability and functionality through effective troubleshooting and documentation. Proven ability to coordinate projects and provide technical support, ensuring compliance with industry standards while delivering impactful solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health-Care Software Analyst
Athir Information Systems Technology
05.2020 - Current
Analyzed software requirements and specifications for various projects.
Documented requirements, specifications, processes and procedures related to software development projects.
Assisted in troubleshooting software issues reported by users.
Monitored bug tracking systems and ensured timely resolution of reported issues.
Modified existing configurations, designs, codes and team processes and maintained corresponding technical documentation.
Collaborated with IT team to schedule and implement software patches at times most likely to produce minimal service disruptions.
Reviewed user feedback and recommended changes in order to improve usability and functionality of applications.
Tested new and enhanced software modules and delivered insightful and practical feedback on functionality and data output.
Guided change management tasks, monitoring each change for required approvals before pushing software patches.
Ensured compliance with industry standards and best practices while developing software systems.
Archivist
MEMAR ALJOUD FOR CONTRACTING
09.2019 - 01.2020
Responsible for receiving, organizing, and archiving employees' records.
Managing information and providing assistance with retrieval.
Revise archived documents and perform quality checks.
Intern
King Fahad General Hospital
01.2019 - 04.2019
Streamlined workflow tasks using Oasis health management information system for staff assistance.
Facilitated communication between staff and IT department to resolve diverse issues.
Assisted healthcare professionals with patient intake processes and medical record management.
Collaborated with team members to ensure efficient daily operations.
Education
Bachelor of Health Sciences - Health Informatics
Saudi Electronic University
Kingdom Of Saudi Arabia
05.2019
Skills
Project coordination
Technical support
Bug tracking
Troubleshooting and Diagnosing
Analytical Skills
Strong attention to detail
Researching
Solution Documentation
Excellent interpersonal skills
Jira
Activities
LambdaTest Software Testing Professional Certificate, LinkedIn in collaboration with LambdaTest
Volunteered as Translator & Reviewer for @N Scientific Organization, 2016 until 2020
Attendee, HIMSS Global Health Conference 2020, Virtual
Attendee, Riyadh Global Digital Health Summit 2020, Virtual
Accounting & Finance Intern at Shgardi Gate For Information Technology SystemsAccounting & Finance Intern at Shgardi Gate For Information Technology Systems