Seasoned Supervisor skilled in team leadership and operational improvements. Excel at boosting team morale and productivity through clear communication and positive reinforcement. Successfully implemented process changes that streamlined workflow and enhanced customer satisfaction.
CERTIFIED PROFESSIONAL IN HEALTHCARE
QUALITY® (CPHQ)
National Association for Healthcare Quality (NAHQ)
Earners of the CPHQ have fundamental knowledge, skills,
and understanding of healthcare quality practices, including
program development and management, performance and
process improvement concepts, patient safety and population
health methods, communication and leadership techniques,
and data analysis and management. CPHQs
are prepared to improve outcomes across the continuum of
care and are invaluable leaders and contributors to the future
of healthcare around the
world.
Skills
Accreditation
Care Coordination
Culture Of Quality And Safety
Data Analysis
Data Management
Patient Safety
Performance Improvement
Population Health
Process Improvement
Project Management
Strategic Planning
Survey Readiness