FATIMAH RABIA
Dammam,01
Summary
Results-driven professional with expertise in stock control, active selling techniques, and communication skills. Demonstrates strong proficiency in accounting, time management, and Google Workspace tools to optimise operational efficiency. Adept at leadership and fostering collaborative environments to achieve organisational goals. Committed to leveraging core competencies to drive success and contribute to long-term business growth.
Overview
6
6
years of professional experience
Work history
Sales advisor
aywa
Riyadh, Riyadh Region
02.2024 - 01.2025
- Assisted customers in identifying suitable products and services based on individual needs.
- Provided product knowledge and recommendations to enhance customer satisfaction during sales interactions.
- Collaborated with team members to ensure effective stock management and display of merchandise.
- Processed customer transactions accurately whilst maintaining a friendly and efficient service environment.
Shift Manager
Saudi
Riyadh, Riyadh Region
07.2021 - 08.2023
- Replenished sales floor and display merchandise to produce optimum sales opportunities.
- Guaranteed excellent customer service standards, training team in performance and sales strategy.
- Increased average transaction value by promoting coordinating items and accessories.
Customer Service
Clothes Store
Riyadh, 01
01.2019 - 01.2020
- Offered detailed advice on product and service benefits.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
Education
High School Diploma - Literature
Tarfa Bint Abdulaziz Secondary School
Skills
- Stock control
- Active selling techniques
- Communication skills
- Accounting
- Time management
- Google Workspace
- Leadership
Languages
English
Personal Information
Languages
4
Timeline
Sales advisor
aywa
02.2024 - 01.2025
Shift Manager
Saudi
07.2021 - 08.2023
Customer Service
Clothes Store
01.2019 - 01.2020
High School Diploma - Literature
Tarfa Bint Abdulaziz Secondary School