Summary
Overview
Work history
Education
Skills
Timeline
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Fatimah Omar Mohammed Al Mashhoor

Jeddah,Mecca Region

Summary

Experienced Hall Manager with knack for creating welcoming and well-organised environments. Managed large teams to deliver smooth operations, resulting in high levels of resident satisfaction. Known for proactive problem-solving and fostering sense of community among residents.

Overview

14
14
years of professional experience
2
2
years of post-secondary education

Work history

FOOD HALL MANAGER

Mohammad IhsanArif Company
Jeddah, Mecca Region
01.2025 - Current
  • Enhanced guest experience by implementing efficient front-of-house procedures.
  • Handled booking enquiries, optimised venue usage.
  • Monitored budget and expenditure to maintain financial control.
  • Ensured punctual setup and breakdown of events, maximising venue availability.
  • Streamlined communication process for improved team coordination.
  • Ensured compliance with health and safety regulations, maintained a safe environment for guests and staff members alike.
  • Improved operational efficiency with the implementation of innovative management techniques.
  • Provided exceptional guest service, resulting in repeat business.

HEAD SUPERVISOR

Mohammed IhsanArif Company
Jeddah, Mecca Region
12.2018 - Current
  • Improved team morale with regular feedback sessions and recognition of achievements.
  • Led team meetings to foster open communication and problem-solving.
  • Fostered a culture of continuous improvement through motivational leadership style.
  • Provided training and guidance to junior staff members, enhancing overall team performance.
  • Managed team schedules to ensure adequate staffing levels at all times.
  • Maintained strict adherence to company standards, resulting in consistent quality of work output.
  • Collaborated cross-functionally with other departments to achieve common business goals.

Operations specialist

SPA TO GO
Jeddah, Mecca Region
04.2016 - 04.2018
  • Aided in the development of financial forecasts for budgeting purposes.
  • Implemented new systems, improving operational flow.
  • Liaised with suppliers and vendors for better contract negotiations.
  • Streamlined operational procedures for improved efficiency.
  • Carried out regular audits for enhanced business transparency.
  • Boosted organisational effectiveness with strategic planning.
  • Partnered with HR to recruit high-performing operations staff.

GRADE 1 TEACHER

Eshbelia International School
Jeddah, Mecca Region
02.2015 - 03.2015
  • Adhered strictly to syllabus guidelines whilst teaching various subjects across different grade levels.
  • Took part in parent-teacher meetings discussing pupil progress and potential areas for improvement.
  • Utilised ICT tools, enhanced interactive learning experience in classrooms.
  • Prepared stimulating classroom displays, encouraged student creativity and interest in subject matter.
  • Tailored homework assignments according to individual student ability level, increased understanding of complex concepts.

Customer service representative

Ahmad Hashim Clinic
Jeddah, Mecca Region
02.2012 - 12.2014
  • Enhanced communication channels through regular updates on company policies and promotions.
  • Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
  • Assisted customers in making informed decisions by providing detailed product information.
  • Trained new hires for improved productivity and efficiency on the job floor.
  • Offered technical support, leading to enhanced user experience.
  • Ensured smooth running of operations with timely preparation of reports.

Education

Intermediate Diploma - Hospitality Management

King Abdulaziz University
Jeddah, Mecca Region
01.2022 - 01.2024

Skills

  • Scheduling software proficiency
  • Booking system proficiency
  • Diplomatic negotiation
  • Event promotion techniques
  • Customer relations

Timeline

FOOD HALL MANAGER

Mohammad IhsanArif Company
01.2025 - Current

Intermediate Diploma - Hospitality Management

King Abdulaziz University
01.2022 - 01.2024

HEAD SUPERVISOR

Mohammed IhsanArif Company
12.2018 - Current

Operations specialist

SPA TO GO
04.2016 - 04.2018

GRADE 1 TEACHER

Eshbelia International School
02.2015 - 03.2015

Customer service representative

Ahmad Hashim Clinic
02.2012 - 12.2014

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Fatimah Omar Mohammed Al Mashhoor