Fatma Hussien El-Sawy
Giza,Egypt
Summary
Results-driven Sales and Operations professional with proven experience in Key Account Management and retail operations. Promoted from PR to Key Account Manager and currently working as POS Manager with strong expertise in team leadership, inventory control, and sales performance optimization. Known for enhancing customer experience and driving revenue growth.
Overview
8
8
years of professional experience
Work history
POS Manager
été Trading & Distribution Company
Cairo, Egypt
2025.11 - 2026.04
- Managed daily POS operations ensuring smooth retail performance
- Supervised and led teams across multiple locations
- Controlled inventory and reduced stock discrepancies
- Improved customer experience and service standards
- Analyzed sales data and generated performance reports
- Maintained POS systems and ensured operational efficiency
- Facilitated staff training, resulting in better customer service.
- Managed operation office to accurate sales for strategic planning improvment
Key Account Manager
ECC Company
Cairo & Giza, Egypt
2024.01 - 2025.10
- Managed key accounts and strengthened long-term client relationships
- Executed Sales In & Sales Out strategies to maximize revenue
- Led and monitored sales team performance
- Tracked market trends and competitor activities
- Achieved and exceeded sales targets
PR & Events Specialist
ECC Company
Giza, Egypt
2023.08 - 2024.01
- Organized corporate events and exhibitions
- Represented the company in client-facing activities
- Enhanced brand visibility and customer engagement
Public relations specialist
Global Health
Giza, Egypt
2019.10 - 2023.07
- Liaised with marketing team to align promotional activities, strengthening overall brand message.
- Drafted engaging press releases to increase brand visibility.
- Enhanced brand reputation by devising and implementing strategic PR plans.
- Established favourable company image by developing effective PR campaigns.
- Prepared detailed reports on PR activities to inform management decisions.
- Coordinated successful media events for heightened brand awareness.
Promotional marketer
Cure Care
Giza, Egypt
2018.10 - 2019.09
- Collaborated with sales team, leading to cohesive marketing approaches.
- Leveraged digital marketing tools to boost brand's online presence.
- Increased brand awareness by organising engaging promotional events.
- Coordinated product launches for maximising market reach.
- Assessed effectiveness of various promotional strategies, paving way for necessary adjustments.
- Secured high client satisfaction rate with exceptional after-sales services.
- Conducted thorough market research for understanding consumer trends better.
Education
Bachelor - Agriculture Science
Ain Shams University
CairoSkills
- Key Account Management
- Sales Strategy
- Operations Management
- Team Leadership
- Inventory Control
- Customer Experience
- Reporting & Analytics
- POS Systems
- Leadership in diverse environments
- Inspiring motivation
Languages
Arabic: Native
English: B2
Spanish: C1
Timeline
POS Manager
été Trading & Distribution Company
2025.11 - 2026.04
Key Account Manager
ECC Company
2024.01 - 2025.10
PR & Events Specialist
ECC Company
2023.08 - 2024.01
Public relations specialist
Global Health
2019.10 - 2023.07
Promotional marketer
Cure Care
2018.10 - 2019.09
Bachelor - Agriculture Science
Ain Shams University