Fatmah Alablani

• Defined risk profiles for each project and prepared contingency plans to minimise business risk.
• Monitored project spending and compiled budgets to develop business use cases.
• Managed workforce planning, compiling information for informed decision-making.
• Streamlined multiple plans and dependencies across range of teams into single overarching perspectives and plans.
• Assured project documentation followed internal quality standards.
• Built and nurtured professional relationships with wide range of stakeholders.
• Identified and deployed resources with individual responsibilities for project completion.
• Acted as single point of contact for customers and internal stakeholders.
• Used project management tools and techniques for positive, successful outcomes.
• Prepared project performance reports with statistics and newly researched information.

• Assessed and recommended technology innovations, assisting implementation to meet business objectives.
• Supported development of remote working hardware and software combined solutions.
• Researched cost of replacing or updating computer items and reported amounts.
• Closed more than 50 tickets daily with 97% customer satisfaction.
• Educated employees on cybersecurity best practices to reduce number of cyber incidents.
• Completed company system upgrade to increase end-user efficiency.
• Implemented frequent system backup and recovery practices to reduce data loss.
• Conducted IT onboarding of new starters and IT off-boarding of leavers.
• Performed regular system evaluations, making improvement recommendations to streamline processes and decrease operating costs.

· Analysing demographic data, shopping habits and how much people are willing to spend.

· Developing partnerships with advertising agencies.

· Analysing customer purchasing trends.

· Producing marketing campaigns.

· Develop creative advertising concepts.

· Implementing marketing campaigns into social media platforms and websites.

· Managing vendor relationships.

· Communicating with the sales team every day.

· Booking advertising space with media outlets.

· Organizing an exhibition.