Innovative professional with proven track record of driving engagement through creative strategies. Expert in developing and implementing successful campaigns to maximize ROI and bottom-line results. Skilled in crafting compelling content focused on building relationships with customers and increasing conversions.
Overview
5
5
years of professional experience
Work History
Social Media Community Specialist
Dice marketing and advertising agency
03.2023 - Current
Engage with the online community and respond to comments and requests.
Resolve customer complaints and issues in a timely manner.
Interact with users to increase positive insights.
Act as a salesperson and complete monthly transactions.
Report any mistake that is noticed (in moderation, captions, visuals... etc)
Follow the tone of voice and moderation guidelines set for each brand.
Create and Update FAQ sheets on a daily basis.
Ability to choose relevant hashtags and emojis
Implement a risk management plan encompassing risk identification, analysis,backup plan, alternate tools, and techniques for carrying out the task successfully.
Developed and maintained an editorial calendar, ensuring a consistent flow of fresh content to engage and retain followers.
Social Media Specialist
ToYouKSA COMPANY
02.2021 - 03.2023
Collaborated with cross-functional teams to develop and implement market research strategies.
Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
Established and managed relationships with external data providers and research vendors.
Monitored return on investment of online and social media marketing efforts.
Creating content for social media platforms
Developing strategies for social media presence
Managing online communities
Scheduling and publishing content
Tracking performance and analyzing analytics
Conducting trend analysis and research
Writing and editing
Establishing and maintaining brand identity
Engaging and interacting with the audience
Collaborating and coordinating with different teams.
Public Relations Specialist
Princess ALANOOD FOUNDATION
12.2019 - 02.2020
Managing social media accounts, and interacting with the audience
Writing content ideas and contests
Writing script for a radio program
managing and monitoring content for the museum
archives media documents and Photos
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Coordinated media interviews with organization staff, board members and volunteers.
Internship Student
Princess ALANOOD FOUNDATION
09.2019 - 11.2019
Managing social media accounts, and interacting with the audience
Writing content ideas and contests
Writing script for a radio program
managing and monitoring content for the museum
archives media documents and Photos
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Coordinated media interviews with organization staff, board members and volunteers.
Education
Bachelor of Arts - Public Relations
King Saud University
Riyadh, Saudi Arabia
01.2020
Skills
Microsoft Office
Illustration
Leadership
Hard Worker
Photoshop
Google Analytics
Corporate Communications
Event Planning
Administration and management
Client Relationship Management
Timeline
Social Media Community Specialist
Dice marketing and advertising agency
03.2023 - Current
Social Media Specialist
ToYouKSA COMPANY
02.2021 - 03.2023
Public Relations Specialist
Princess ALANOOD FOUNDATION
12.2019 - 02.2020
Internship Student
Princess ALANOOD FOUNDATION
09.2019 - 11.2019
Bachelor of Arts - Public Relations
King Saud University
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