Fawaz Alhussain
Riyadh
Summary
Innovative professional with proven track record of driving engagement through creative strategies. Expert in developing and implementing successful campaigns to maximize ROI and bottom-line results. Skilled in crafting compelling content focused on building relationships with customers and increasing conversions.
Overview
5
5
years of professional experience
Work History
Social Media Community Specialist
Dice marketing and advertising agency
2023.03 - Current
- Engage with the online community and respond to comments and requests.
- Resolve customer complaints and issues in a timely manner.
- Interact with users to increase positive insights.
- Act as a salesperson and complete monthly transactions.
- Report any mistake that is noticed (in moderation, captions, visuals... etc)
- Follow the tone of voice and moderation guidelines set for each brand.
- Create and Update FAQ sheets on a daily basis.
- Ability to choose relevant hashtags and emojis
- Implement a risk management plan encompassing risk identification, analysis,backup plan, alternate tools, and techniques for carrying out the task successfully.
- Developed and maintained an editorial calendar, ensuring a consistent flow of fresh content to engage and retain followers.
Social Media Specialist
ToYouKSA COMPANY
2021.02 - 2023.03
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Established and managed relationships with external data providers and research vendors.
- Monitored return on investment of online and social media marketing efforts.
- Creating content for social media platforms
- Developing strategies for social media presence
- Managing online communities
- Scheduling and publishing content
- Tracking performance and analyzing analytics
- Conducting trend analysis and research
- Writing and editing
- Establishing and maintaining brand identity
- Engaging and interacting with the audience
- Collaborating and coordinating with different teams.
Public Relations Specialist
Princess ALANOOD FOUNDATION
2019.12 - 2020.02
- Managing social media accounts, and interacting with the audience
- Writing content ideas and contests
- Writing script for a radio program
- managing and monitoring content for the museum
- archives media documents and Photos
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Coordinated media interviews with organization staff, board members and volunteers.
Internship Student
Princess ALANOOD FOUNDATION
2019.09 - 2019.11
- Managing social media accounts, and interacting with the audience
- Writing content ideas and contests
- Writing script for a radio program
- managing and monitoring content for the museum
- archives media documents and Photos
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Coordinated media interviews with organization staff, board members and volunteers.
Education
Bachelor of Arts - Public Relations
King Saud University
Riyadh, Saudi Arabia01.2020
Skills
- Microsoft Office
- Illustration
- Leadership
- Hard Worker
- Photoshop
- Google Analytics
- Corporate Communications
- Event Planning
- Administration and management
- Client Relationship Management
Timeline
Social Media Community Specialist
Dice marketing and advertising agency
2023.03 - Current
Social Media Specialist
ToYouKSA COMPANY
2021.02 - 2023.03
Public Relations Specialist
Princess ALANOOD FOUNDATION
2019.12 - 2020.02
Internship Student
Princess ALANOOD FOUNDATION
2019.09 - 2019.11
Bachelor of Arts - Public Relations
King Saud University
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