Fawaz Jstnayh
Jeddah,02
Summary
Dynamic professional with extensive experience at Hajj Company for Türkiye, Europe and America, excelling in operations management and leadership training. Proven track record in enhancing service quality and developing strategic partnerships, resulting in improved efficiency and increased post-graduation employment rates. Skilled in negotiation techniques and fostering teamwork for organizational success.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
2026
2026
years of professional experience
Work History
Professional Business Instructor Specializing in M
Fniephone
2020 - 05.2025
- Enhanced student comprehension through interactive workshops on business concepts.
- Created engaging course materials for diverse business topics and industries.
- Collaborated with faculty to align curriculum with industry standards and trends.
- Established partnerships with local businesses for student internships and employment opportunities.
- Facilitated group discussions to foster critical thinking and student engagement.
Director of Transportation for Pilgrims
Hajj Company for Türkiye, Europe and America
2014 - 02.2014
- Ensured timely deliveries by directing regional transportation operations effectively.
- Reduced costs by developing strategic partnerships with logistics providers.
- Optimized routes and managed fleet for significant cost savings.
- Enhanced operational efficiency by leading cross-functional teams in transportation.
- Improved service quality through collaboration and streamlined processes in transportation divisions.
Secretary to the Project Manager of the Grand Mosq
Saudi Binladin Group
03.2007 - 05.2013
- Enhanced operational efficiency by managing executive meeting scheduling and coordination.
- Ensured clarity by preparing and distributing timely internal communications across departments.
- Improved document retrieval times through effective document management and organization.
- Contributed to financial accuracy by assisting in budget tracking and expense reporting.
- Increased data accessibility with developed filing systems compliant with corporate standards.
- Streamlined information management by leading initiatives to digitize documentation processes.
Reception Administrator of Pilgrim
Hajj Company for Türkiye, Europe and America
2010 - 02.2010
- Managed front desk operations, ensuring timely and professional customer service.
- Coordinated scheduling and appointment management for multiple departments.
- Maintained accurate records in electronic filing systems to enhance data retrieval efficiency.
- Assisted in onboarding new staff, providing training on administrative procedures and tools.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Sales Representative Team Leader
Al Jazira Bank
05.2006 - 01.2007
- Led sales team to exceed quarterly targets through strategic planning and performance monitoring.
- Developed training programs that enhanced team skills and product knowledge for improved customer engagement.
- Implemented customer relationship management tools to streamline communication and track sales performance.
- Analyzed market trends to identify new business opportunities and optimize sales strategies accordingly.
Safety Manager
General Directorate of Civil Defense
05.2001 - 02.2004
- Developed and implemented safety policies to enhance workplace compliance and culture.
- Conducted regular safety audits and inspections to identify hazards and mitigate risks.
- Led training sessions on safety protocols, fostering awareness among employees.
- Analyzed incident reports to determine root causes and recommend corrective actions.
- Managed emergency response plans, ensuring readiness for potential incidents.
- Collaborated with cross-functional teams to integrate safety measures into operational processes.
- Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
Education
دبلوم عالي سنتين - اللغه الأنجليزيه
Umm Al-Qura University
الباحهدوره تدريبيه - الندوة الأولى لتطوير خدمات الحج والعمرة.
وزارة الحج – مركز تدريب العاملين في الحج والعمرة.
دوره تدريبيه - لدورة الشاملة في الحاسب الآلي
معهد الخبراء الدولي
دوره تدريبيه - الدورة الشاملة في المهارات الإدارية
معهد الخبراء الدولي بمحافظة جدة
دوره تدريبيهدوره تدريبيه - اللغة الإنجليزية – المستوى الثالث
معهد الخبراء الدولي للغات
جدهدوره تدريبيه - لبرنامج التدريبي النظري والعملي لمشرفي السلامة لمن
قيادة قوات الدفاع المدني بالحج
الدورة للمستجدين - لدورة التأهيلية للمستجدين
المديرية العامة للدفاع المدني، الإدارة العامة للتدريب.
دوره تدريبيه - برنامج تفويج الحجاج إلى جسر الجمرات – تحت شعار "ان
مؤسسة مطوفي حجاج تركيا ومسلمي أوروبا وأمريكا وأستراليا – قطا
دورة تعليمية - Introduction To Project Management
Coursera
النت07-2025
دوره تعليميه - Cybersecurity
Human Resources (HADAF).
النت07-2025
دوره تدريبيه - Leadership Skills
HADAF
07-2025
دوره تدريبيه - Introduction To Networking
Coursera بالتعاون مع NVIDIA Training.
06-2025
دورة تعليميه - Professional Interview
Human Resources (HADAF).
11-2024
دوره تعليميه - (Microsoft Excel).
Doroob
11-2024
دورة تعليميه - Cloud Computing Security).
Human Resources (HADAF).
12-2023
دوره تعليميه - Organization Design).
Doroob
11-2023
Freelancing Practitioner Certificate). - Information Technology Systems).
وزارة الموارد البشرية والتنمية الاجتماعية
11-2023
دوره تعليميه - (Building Security
Human Resources (HADAF).
07-2023
دوره تدريبيه - Partnerships Activation).
Doroob
07-2023
دوره تدريبيه - (Business Intelligence).
(Freelancing Practitioner Certificate
07-2023
دوره تدريبيه - Combat Digital Piracy
Doroob
07-2023
دورة تعليميه - Stress Management in The Workplace
Human Resources (HADAF).
02-2022
دورة تعليميه - Artificial Intelligence And Entrepreneurship).
Human Resources (HADAF).
02-2022
دوره تعليميه - Internet of Things And Promising Opportunities).
(Monsha’at Academy
02-2022
دوره تدريبيه - Fiber Optic Technology And Internet Speeds
HADAF
02-2022
(Freelancing Practitioner Certificate - Business Analysis - Development
وزارة الموارد البشرية والتنمية الاجتماعية
12-2021
BBA - العلوم الأداريه
King Abdulaziz University
جده01-2020
Skills
- Negotiation techniques
- Operations management
- Leadership training
- Business analysis
- Organizational development
- Sales training
- Human resources
- Innovation management
- Teamwork and collaboration
- Time management
- Problem-solving
- Leadership development
- Project management
Timeline
Secretary to the Project Manager of the Grand Mosq
Saudi Binladin Group
03.2007 - 05.2013
Sales Representative Team Leader
Al Jazira Bank
05.2006 - 01.2007
Safety Manager
General Directorate of Civil Defense
05.2001 - 02.2004
Professional Business Instructor Specializing in M
Fniephone
2020 - 05.2025
Director of Transportation for Pilgrims
Hajj Company for Türkiye, Europe and America
2014 - 02.2014
Reception Administrator of Pilgrim
Hajj Company for Türkiye, Europe and America
2010 - 02.2010
دبلوم عالي سنتين - اللغه الأنجليزيه
Umm Al-Qura University
دوره تدريبيه - الندوة الأولى لتطوير خدمات الحج والعمرة.
وزارة الحج – مركز تدريب العاملين في الحج والعمرة.
دوره تدريبيه - لدورة الشاملة في الحاسب الآلي
معهد الخبراء الدولي
دوره تدريبيه - الدورة الشاملة في المهارات الإدارية
معهد الخبراء الدولي بمحافظة جدة
دوره تدريبيه - اللغة الإنجليزية – المستوى الثالث
معهد الخبراء الدولي للغات
دوره تدريبيه - لبرنامج التدريبي النظري والعملي لمشرفي السلامة لمن
قيادة قوات الدفاع المدني بالحج
الدورة للمستجدين - لدورة التأهيلية للمستجدين
المديرية العامة للدفاع المدني، الإدارة العامة للتدريب.
دوره تدريبيه - برنامج تفويج الحجاج إلى جسر الجمرات – تحت شعار "ان
مؤسسة مطوفي حجاج تركيا ومسلمي أوروبا وأمريكا وأستراليا – قطا
دورة تعليمية - Introduction To Project Management
Coursera
دوره تعليميه - Cybersecurity
Human Resources (HADAF).
دوره تدريبيه - Leadership Skills
HADAF
دوره تدريبيه - Introduction To Networking
Coursera بالتعاون مع NVIDIA Training.
دورة تعليميه - Professional Interview
Human Resources (HADAF).
دوره تعليميه - (Microsoft Excel).
Doroob
دورة تعليميه - Cloud Computing Security).
Human Resources (HADAF).
دوره تعليميه - Organization Design).
Doroob
Freelancing Practitioner Certificate). - Information Technology Systems).
وزارة الموارد البشرية والتنمية الاجتماعية
دوره تعليميه - (Building Security
Human Resources (HADAF).
دوره تدريبيه - Partnerships Activation).
Doroob
دوره تدريبيه - (Business Intelligence).
(Freelancing Practitioner Certificate
دوره تدريبيه - Combat Digital Piracy
Doroob
دورة تعليميه - Stress Management in The Workplace
Human Resources (HADAF).
دورة تعليميه - Artificial Intelligence And Entrepreneurship).
Human Resources (HADAF).
دوره تعليميه - Internet of Things And Promising Opportunities).
(Monsha’at Academy
دوره تدريبيه - Fiber Optic Technology And Internet Speeds
HADAF
(Freelancing Practitioner Certificate - Business Analysis - Development
وزارة الموارد البشرية والتنمية الاجتماعية
BBA - العلوم الأداريه
King Abdulaziz University