FAWAZ MUTEB
Engineering
Riyadh,01
Summary
Dynamic Technical Specialist with a proven track record at Engie Energy Service, excelling in project management and client relations. Spearheaded energy-saving initiatives, boosting efficiency and customer satisfaction. Skilled in Microsoft Office Suite and team building, adept at fostering professional growth and resolving technical challenges. Achieved consistent project success by blending technical expertise with exceptional interpersonal skills.
Overview
7
7
years of professional experience
Work History
Technical Specialist
Engie Energy Service
08.2024 - Current
- conducting walk-throughs and detailed facility energy audits, inspecting the condition and energy usage of HVAC systems such as chillers, pumps, AHUs, and other building systems. Also, prepare, align, and analyze site audit data to identify potential energy-saving opportunities.
- Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
- Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
Salesperson
Bahrain Horizons Advertising Company.
12.2021 - 08.2024
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Salesperson
Dar Al Adiyat Workshop for Car Maintenance
03.2020 - 05.2021
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
Barista/Customer Service Associate
Four Twins
05.2018 - 11.2019
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.Delivered exceptional customer service by taking orders, preparing beverages, and serving food in a fast-paced environment.
- Operated and maintained coffee machines, grinders, and other equipment to ensure high-quality product delivery.
- Managed daily operations, including opening/closing duties, cash handling, and inventory monitoring.
- Maintained a clean, organized, and welcoming environment, adhering to health and safety standards.
- Handled customer inquiries and complaints professionally, ensuring customer satisfaction and retention.
- Trained and supervised new team members, ensuring they adhered to company standards and protocols.
Education
High School Diploma -
Diploma of Mechanical Engineering
Riyadh College Of Technology 04.2001 -
High School Diploma -
Saudi Electric Services Polytechnic
Riyadh 04.2001 -
Skills
Project management
Timeline
Technical Specialist
Engie Energy Service
08.2024 - Current
Salesperson
Bahrain Horizons Advertising Company.
12.2021 - 08.2024
Salesperson
Dar Al Adiyat Workshop for Car Maintenance
03.2020 - 05.2021
Barista/Customer Service Associate
Four Twins
05.2018 - 11.2019
High School Diploma -
Diploma of Mechanical Engineering
04.2001 -
High School Diploma -
Saudi Electric Services Polytechnic
04.2001 -
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