Fawziah Alshamrani

• Managing team of 10 employees, overseeing the quality & patient safety activities in Jeddah region governmental hospitals, help in Preparing the hospitals for accreditation, Preparing the annual training program in Quality & Patient Safety, and participate in the leadership steering committees
• Promote effective governance, accountability and oversight for Quality & Patient Safety
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• Overseeing daily operations
• Involved in preparing The Directorate of Health Affairs in Jeddah for King Abdulaziz Quality Award
• Preparing the Directorate of Health Affairs in Jeddah for ISO 9001-2015 auditing
• Setting the role of QPS departments during the COVID-19 Pandemic
• Setting the Quality & Patient Safety requirements to operate Field Hospitals
• Member in QPS transformation taskforce created by The General authority of Quality & Patient safety in MOH headquarter
• Mentored and encouraged employees to strive for excellence while fostering professional growth.

Head of Quality & Patient Safety unit

Managing Dental clinic

• Evaluated training needs to improve training quality.
• Developed and improved training courses to increase staff performance and overall training effectiveness.
• Delivered comprehensive medical/non-medical training activities to hospital employees.
• Supervised and oversaw daily functions of training department.