SYED ABDULLAH SHAH
Riyadh,Saudi arabia
Summary
Dynamic and results-driven professional with a strong foundation in asset management, communications, and sales management. Demonstrates expertise in B2B sales, customer retention, and market research, leveraging comprehensive product and service knowledge to drive operational efficiency. Proficient in MS Excel and PowerPoint, with proven abilities in data collection, project analysis, and managing timelines and milestones. Adept at enhancing business performance through problem-solving strengths and prospecting skills. Committed to achieving excellence in sales expertise while pursuing opportunities for career advancement within the industry.
Overview
13
13
years of professional experience
Work history
Senior sales executive
Travel Destination
Riyadh, Saudi arabia
10.2023 - Current
- Developed and implemented strategic sales plans to enhance market presence.
- Cultivated strong relationships with key clients to drive customer loyalty.
- Led training sessions for junior sales staff to improve team performance.
- Analysed market trends to identify opportunities for new product offerings.
- Collaborated with cross-functional teams to align sales strategies with company objectives.
- Negotiated contracts and agreements to secure profitable partnerships.
- Presented sales forecasts and performance reports to senior management.
- Enhanced customer engagement through tailored marketing initiatives and follow-ups.
- Attended industry networking events to expand professional contacts.
- Negotiated contracts with potential partners for profitable agreements.
- Developed strategic marketing plans, resulting in brand visibility upliftment.
- Crafted compelling proposals to attract prospective clients effectively.
- Maximized revenue generation by implementing innovative sales strategies.
- Collaborated with cross-functional teams, enhancing product knowledge and service delivery.
- Streamlined internal processes to improve efficiency in operations.
- Achieved new business development by identifying and securing high-value clients.
- Developed profitable relationships with high-spending clientele by successfully employing rapport-building techniques.
Facilities supervisor (New Station & AM2)
SAL (SAUDI CARGO)
Riyadh
11.2022 - 08.2023
- Monitor performance of outsourced companies - check manpower, scope of works - delegate / coordinate with subordinates. Provide report to management on daily issues for improved services
- Weekly report to PMO Director on day to day operations.
- Planning, implementation, control and closure of projects.
- Manage and delivery of license’s from Ministry of Health, GID, Saudi Food and Drug Authority, GACA.
- Developed RFP, Annex.
- Reporting about load factor of resources.
- Reporting about issues in projects during project Lifecycle.
- Coordination with Quality and Inspections.
- Liaise with other FM team in terms of related daily operations and activities to ensure appropriate communication between the team and to avoid conflicts.
- Assume responsibility for coordination of resources and materials, and for scheduling and tracking of project progress
- Worked independently and with project team as well to complete tasks.
- To ensure we receive proper assistance from the outsourced company. Check daily operations checklist, random site inspection, evaluate weekly reading and reports for the smooth running of operations.
- Monitor Planned Preventive Maintenance (PPM) approved by Facilities Management, by reviewing reports, schedules, spare parts required to avoid major breakdown in equipment’s, buildings and to provide efficient service to business partners.
- Collect & prepare quotations for consumables from suppliers by evaluating and negotiating better price for FM services and consumables required for new phases to provide better quality and competitive price.
Sales Executive
ERSAL SPL
Riyadh
09.2021 - 09.2022
- ERSAL Remit a (SAUDI POST & ALINMA BANK JV)
- Eastern region (Udailliyah, Hofuf, Hawiyah)
- Followed ARAMCO policies & procedures for the PPM
- Followed through sales acquisitions works on daily basis
- Worked with business clients regularly from an inside and outside sales perspective
- Assisted clients with purchases, concerns, and product information
- Consistently meet monthly quotas from HQ.
- Conducted follow-up contacts with commercial.
Sales Representative
Saudi National Bank Al Jubail
11.2016 - 07.2021
- Recommended solutions to complex situations through research and critical thinking and escalated customer to supervisor for enhanced support
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues
- Shared strategic insights with interdepartmental teams regarding customer experience and service-related trends to improve service delivery
- Contributed ideas and practical solutions to support process improvement efforts
- Managed quality programs to reduce overdue compliance activities
- Generated new business opportunities by researching and cold-calling prospective clients, leading to 25% increase in sales
- Implemented targeted marketing strategies to create customer awareness resulting in a 15% increase in new customers
- Developed and maintained relationships with current customer base resulting in 15% increase in repeat sales.
Project Analyst
Ather Technologies
Riyadh
06.2013 - 04.2015
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
- Tracked all hours and expenses to keep project on task and within budgetary parameters
- Coordinated presentations for customers and project members to detail project scope progress and results.
- Collaborated with project leaders to comply with accounting needs for project maintenance requirements
- Kept projects on schedule by managing deadlines.
Education
Project management
Google
Work Permit Receiver
SABIC
JubailBA (Hons) - Business Management
University of Binary
RiyadhCCNA - Routing & Switching
Knowledge Square Institute
RiyadhSSC (High school) - Fsc
Pakistan International School
RiyadhSkills
- Asset management
- Communications
- Sales management
- MS Excel, Power Point
- Data Collection
- Project Drawings
- Timelines and Milestones
- Project Analysis
- Operational Efficiency
- B2B Sales
- Customer Retention Abilities
- Market Research
- Product and Service Knowledge
- Problem-Solving Strengths
- Expense Reporting
- Prospecting Skills
- Sales Expertise
Timeline
Senior sales executive
Travel Destination
10.2023 - Current
Facilities supervisor (New Station & AM2)
SAL (SAUDI CARGO)
11.2022 - 08.2023
Sales Executive
ERSAL SPL
09.2021 - 09.2022
Sales Representative
Saudi National Bank Al Jubail
11.2016 - 07.2021
Project Analyst
Ather Technologies
06.2013 - 04.2015
Work Permit Receiver
SABIC
BA (Hons) - Business Management
University of Binary
CCNA - Routing & Switching
Knowledge Square Institute
SSC (High school) - Fsc
Pakistan International School
Project management
Google