Safwan Almatani
Emergency Medical Technician
Jeddah,Al Samer
Summary
Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members. Enthusiastic management professional with demonstrated success supervising staff and building teams. Skilled in solving complicated issues and making proactive operational changes.
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Floor Manager
Milkyway Entertainment Limited
Auckland
01.2021 - 11.2021
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Scheduled employees based on labor balancing requirements and forecasted customer levels.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Emergency Medical Technician
St John New Zealand (Clinical Internship)
Auckland
03.2019 - 11.2021
- Communicated with lucid patients to gather incident and medical history information.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Facilitated preparation and training for mass-casualty occurrences to minimize loss of life and maximize patient recovery.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Administered tests and medication to stabilize patients in field or in transit.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Senior Waiter
Milkyway Entertainment Limited
Auckland
08.2017 - 11.2019
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Waiter
Milkyway Entertainment Limited
Auckland
06.2016 - 06.2017
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Education
Diploma in Paramedic Science - Applied Medical Science
Auckland University of Technology
Auckland, New Zealand 03.2019 - 11.2021
Skills
POS systems
Timeline
Floor Manager
Milkyway Entertainment Limited
01.2021 - 11.2021
Diploma in Paramedic Science - Applied Medical Science
Auckland University of Technology
03.2019 - 11.2021
Emergency Medical Technician
St John New Zealand (Clinical Internship)
03.2019 - 11.2021
Senior Waiter
Milkyway Entertainment Limited
08.2017 - 11.2019
Waiter
Milkyway Entertainment Limited
06.2016 - 06.2017
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