Federico Rispoli
Praiano
Summary
Organized candidate with strong interest in fashion with great customer service and sales experience. Collaborative and committed to seeking feedback from customers and collegues to improve his work performance. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
Receptionist
Hotel Pellegrino
04.2024 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Handled cash transactions and maintained sales and payments records accurately.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Receptionist Assistant
Hotel Pellegrino
07.2023 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
Intern Chef De Rang
Michelin Starred Restaurant “La Trota”
03.2023 - 07.2023
- Verified clearing of dishes, silverware and used glasses within reasonable amount of time after guests finished eating.
- Delivered food to table using serving trays and refilled water glasses with pitchers.
- Greeted guests and led each party to specific tables.
Sales Assistant
Missoni
05.2022 - 10.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Chef De Rang
Hotel Pellegrino
04.2021 - 10.2021
- Answered questions regarding menu items and suggested dishes exceeding guest expectations.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Commis De Rang
Hotel Pellegrino
04.2019 - 09.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Greeted new customers, discussed specials, and took drink orders.
Sales Associate
Mango
12.2018 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Maître And Restaurant Manager Degree -
Alma - The School of Italian Culinary Arts
07.2023
High School Diploma -
Liceo Linguistico “Marini-Gioia”
07.2018
Skills
- Inquiry Requests
- Product and Service Sales
- Store Opening and Closing
- Teamwork and Collaboration
- POS System Operations
- Public Relations
- Mail handling
Languages
French
Intermediate (B1)
English
Intermediate (B1)
Spanish
Elementary (A2)
Timeline
Receptionist
Hotel Pellegrino
04.2024 - Current
Receptionist Assistant
Hotel Pellegrino
07.2023 - 10.2023
Intern Chef De Rang
Michelin Starred Restaurant “La Trota”
03.2023 - 07.2023
Sales Assistant
Missoni
05.2022 - 10.2022
Chef De Rang
Hotel Pellegrino
04.2021 - 10.2021
Commis De Rang
Hotel Pellegrino
04.2019 - 09.2020
Sales Associate
Mango
12.2018 - 03.2019
High School Diploma -
Liceo Linguistico “Marini-Gioia”
Maître And Restaurant Manager Degree -
Alma - The School of Italian Culinary Arts
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