FERAS ALWARDA

Managed a point of sale independently, engaging with customers across various age groups.

Gained valuable experience in direct communication, effectively handling challenging situations, and ensuring customer satisfaction.

Successfully managed customer interactions, including diffusing anger from smokers who couldn’t find the product.

Excelled in inventory management with a strong sense of organization and time management.

Coordinated efficiently with both Tamimi Supermarket and Desert product customers to meet their needs.

Demonstrated speed and efficiency, leading to the responsibility of training new employees sent by the manager for onboarding.

• Improved branch productivity by implementing efficient work schedules.
• Developed and implemented strategies for increased customer satisfaction.
• Managed daily operations to ensure smooth running of the branch.
• Fostered a positive work environment, improving overall team morale.