Ferdous Ahmed
Enfield
Summary
Dynamic and motivated student from Bangladesh, dedicated to excellence in every task. With a strong focus and diligence, consistently contributes effectively while utilizing resources efficiently. Eager to gain valuable work experience and further develop skills in a challenging environment. Ready to embrace opportunities that foster personal and professional growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Team Member
Temu Australia
06.2025 - Current
- Picking, scanning and packing orders.
- Sorting orders for delivery.
- Operated material handling equipment to efficiently transport goods within warehouse environment.
- Coordinated inventory management processes to ensure accurate stock levels and timely order fulfillment.
- Operated forklifts and pallet jacks for efficient material handling and inventory management.
- Coordinated shipping and receiving processes, ensuring timely order fulfillment and accuracy.
Courier Driver (Part Time)
IMile Express Pty Ltd
06.2025 - 01.2026
- Delivered packages efficiently across designated routes, ensuring timely service and customer satisfaction.
- Maintained accurate records of deliveries and pickups using company tracking systems.
- Collaborated with team members to optimize delivery routes, reducing travel time and fuel consumption.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Pizza Maker (Casual)
Cugini Pizzeria
05.2025 - 09.2025
- Prepared high-quality pizzas by following standardized recipes and procedures.
- Maintained cleanliness and organization of kitchen workstations to ensure food safety compliance.
Retail Store Associate (Part Time)
Hindley Mart
01.2025 - 06.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize customer accessibility and visual appeal.
- Operated point-of-sale system accurately, processing transactions efficiently and securely.
- Trained new associates on store policies and customer service best practices to ensure consistency.
- Collaborated with team members to manage inventory levels, minimizing stock discrepancies.
Software Developer
Nogor Solutions Limited
06.2022 - 11.2024
- Worked as a full-stack developer having expertise in PHP, Laravel, MySQL, JavaScript.
- Led development of scalable web applications using JavaScript frameworks to enhance user experience.
- Collaborated with cross-functional teams to define and implement software requirements, ensuring alignment with business objectives.
Customer Care Representative
Airtel Bangladesh
03.2021 - 05.2022
- Resolved customer inquiries efficiently, providing timely support and solutions in high-pressure environments.
- Managed customer accounts, ensuring accurate information and prompt updates to maintain satisfaction levels.
- Assisted call-in customers with questions and orders.
- Utilized CRM systems to accurately track customer interactions and update account information.
- Responded proactively and positively to rapid change.
Education
Master of Science - Artificial Intelligence and Machine Learning
University of Adelaide
Adelaide, SA09-2026
Bachelor of Science - Computer Science and Engineering
SOUTHEAST UNIVERSITY
Dhaka, Bangladesh12-2024
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Loading and unloading
- Warehouse safety
- Order picking
- Shipping and receiving
Certification
- Housekeeping Training - a2i (Bangladesh)
- Public Speaking - 10 minute school (Bangladesh)
- White Card - FirstAid Pro Adelaide
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Urdu
Professional Working
Timeline
Warehouse Team Member
Temu Australia
06.2025 - Current
Courier Driver (Part Time)
IMile Express Pty Ltd
06.2025 - 01.2026
Pizza Maker (Casual)
Cugini Pizzeria
05.2025 - 09.2025
Retail Store Associate (Part Time)
Hindley Mart
01.2025 - 06.2025
Software Developer
Nogor Solutions Limited
06.2022 - 11.2024
Customer Care Representative
Airtel Bangladesh
03.2021 - 05.2022
Master of Science - Artificial Intelligence and Machine Learning
University of Adelaide
Bachelor of Science - Computer Science and Engineering
SOUTHEAST UNIVERSITY