Forhad Hossain
Riyadh ,Saudi Arab
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
1
1
Certification
Work history
Waiter
Shanahmah restaurant
Diriyah session , Saudi Arab
2025.10 - Current
- Relayed feedback from customers to management for continuous improvement.
- Handled payment transactions to guarantee smooth customer checkout process.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Liaised with kitchen staff for prompt order delivery to customers.
Education
A-Levels - Bible Studies
Hajiganj degree College
Hajiganj, 2021-04
GCSEs - Biblical Studies
Rohimanagor B A B high school
Rohinamgor2018-03
Skills
- Service mindedness
- Bill calculation
- Customer Service
- Payment Processing
- Table clearing
- Conflict de-escalation
- Order processing
- Menu memorisation
- Sales persuasion
- Reservation software navigation
- Stock inventory control
- Friendly disposition
- Handling difficult customers
- Patient and calm nature
- Restaurant software utilisation
- Meal recommendation
- Silver service experience
- Alcoholic beverage serving laws
- Special dietary requirements understanding
- Product knowledge
- High-volume dining
- Upselling
- Regulatory compliance
Languages
English
Proficient
C2
Arabic
Upper intermediate
B2
Hindi
Advanced
C1
Certification
- Certified General Accountant
- Certified Fraud Examiner
- Association of International Accountants
Accomplishments
- Supervised team responsible for executing well on projects, leading to [Number]% increased revenue.
Timeline
Waiter
Shanahmah restaurant
2025.10 - Current
A-Levels - Bible Studies
Hajiganj degree College
GCSEs - Biblical Studies
Rohimanagor B A B high school