Fouad Abu Ein
Jeddah
Summary
Ambitious promoter and skilled people manager with deep understanding of market trends and successful strategies to achieve sales and marketing results. Strengths include leveraging data to optimise approaches and capitalising on new opportunities. Marketing professional successful in campaign development and programme management. Forward-thinking and analytical in tracking markets and optimising strategies for best results. Excels at partnering cross-functionally to generate outstanding results. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. High-energy Manager successful in building and motivating dynamic teams. Cultivates company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
30
30
years of professional experience
Work history
Sales Director/ Deputy General Manager
Arabian Metal Industries Ltd.
Jeddah, Saudi Arabia
05.1999 - Current
- Cultivated strong relationships with key organisations and professionals to support future business growth objectives.
- Improved profitability, developing pipeline using multiple sales channels and penetration strategies.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Reinforced branding initiatives by coordinating presentations and creating marketing campaigns to maximise outreach.
- Monitored and analysed market trends and competitive offerings to identify opportunities for segment expansion.
- Generated new leads and opportunities to maximise revenue.
- Established and maintained positive, profitable client relationships through superb communication.
- Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
- Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Managed client relationships from early stages of sales process through to post-sales
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Maintained contact with customers throughout sales and pre-delivery process.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
- Generated sales forecasts to inform resource allocation and project management.
- Presented sales data and insights to leadership to aid strategy development and planning.
- Established stringent quality standards and held teams accountable whilst supporting staff to attain critical targets.
- Assisted General Manager to ensure site consistently achieved or surpassed annual financial targets.
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Implemented effective customer service procedures to encourage positive feedback.
- Delivered business strategy to drive revenue and operational efficiencies.
- Tracked KPIs to drive profitability and target delivery.
- Set policies and processes outlining expectations on employee behaviour at every level.
Research assistant
McGill University
Montreal , Canada
12.1998 - 05.1999
- Presented at industry-leading conferences and seminars to share research.
- Directed high level research by collaborating with post graduate students and colleagues.
- Modernised syllabus, updating with current research, new techniques, and latest findings to improve relevancy.
- Helped students explore concepts through challenging assignments and stimulating class discussions.
- Coordinated laboratory experiments for students to test in-class theories.
- Developed and improved courses to better serve students' needs and meet standards.
- Tutored students struggling with material, improving understanding and academic performance.
- Applied research to develop new operational methods and industry-specific applications.
- Contributed to department and faculty meetings to continuously assess and improve internal practices.
Sales engineer
Electro Industries
Riyadh, Saudi Arabia
11.1995 - 06.1998
- Assisted clients to select products or services best suited to needs.
- Handled multiple enquiries whilst maintaining outstanding customer service.
- Communicated technical feedback from field to upstream product management teams for product enhancements.
- Provided technical support to sales teams, addressing customer specifications and ensuring alignment with product features.
- Delivered high-level demonstrations of product range to showcase capabilities and functionalities.
- Participated in trade shows, exhibitions and seminars to promote solutions.
- Collaborated closely with technical support team for seamless transition from pre-sales to post-sales.
- Adapted client orders to meet evolving business needs and maintain loyalty.
- Devised promotional campaigns to increase customer spending.
- Set up sampling events to engage new clients.
- Arranged regular meetings with clients to engage with new products and services.
- Sourced new clients through targeted research and networking.
Production engineer
Beta Rotary Screw Company
Amman , Jordan
08.1994 - 10.1995
- Analysed data to control costs and enhance service delivery.
- Wrote Standard Operating Procedures and product specifications.
- Installed and modified equipment to fulfil production goals.
- Established safety procedures and protocols for workers safety and to minimise carbon footprint.
- Drew up production schedules and budgets for projects.
- Planned staff and materials costs to meet production schedules.
- Wrote and implemented test documentation for reference purposes.
- Oversaw control processes to achieve desired product quality.
- Implemented prototype processes to test improvements to production output.
- Evaluated industrial operations for compliance with permits or regulations.
- Designed improvements to existing systems, boosting production output.
- Studied motion, methods or speed and established base production rates for equipment.
- Created graphical representations to illustrate processes, workflow or machine utilisation.
- Achieved quality and safety compliance through rigorous manufacturing monitoring.
- Improved manufacturing efficiency by implementing upgraded processes and systems.
- Adapted engineering designs to meet product requirements.
- Created detailed technical drawings outlining key engineering specifications.
- Identified manufacturing issues quickly to minimise lost time and resources.
Education
Bachelor of Science - Mechanical engineer
Jordan University of Science and Technology
Irbid06.1994
Skills
- Operational management
- Customer experience improvement
- Employee performance management
- External recruitment
- KPI management
- Staff training and development
- P&L management
- Sales and labour forecasting
- Report writing
- Client relations
- Vendor relationships
- Operations management
- Stakeholder relations
- Project development
- Skilled negotiator
- Employee development
- Recruitment
- Sales expertise
- Business development
- Budget development
- Cross-functional team management
- Performance improvements
- Relationship building
- Dealership management
- Sales planning and implementation
- Product development
Timeline
Sales Director/ Deputy General Manager
Arabian Metal Industries Ltd.
05.1999 - Current
Research assistant
McGill University
12.1998 - 05.1999
Sales engineer
Electro Industries
11.1995 - 06.1998
Production engineer
Beta Rotary Screw Company
08.1994 - 10.1995
Bachelor of Science - Mechanical engineer
Jordan University of Science and Technology