Fouad Khojah
Jeddah
Summary
Hardworking and dedicated tourism student seeking a front desk position in the hospitality industry. Meticulous and detail-oriented, with excellent observational, organizational, and communication skills. Eager to leverage my foundational knowledge in hospitality to deliver exceptional guest experiences and contribute to a dynamic team environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Diving Trips Coordinator
Diving Secrets LLC
2022.05 - Current
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Managed the organization and development of monthly dive trips, ensuring seamless operations and maximizing customer satisfaction.
- Managed the scheduling and registration of divers and instructors according to the center's trip plans.
- Strictly adhered to safety standards and protocols to guarantee a secure and enjoyable diving experience for participants.
Administration Assistant
Diving Secrets Center
2023.06 - 2023.08
- Engaged in face-to-face sales and customer service, contributing to the center's positive client relationships
- Oversaw pool schedules, ensuring optimal utilization and a smooth training environment
- Established and maintained communication with suppliers for diving equipment procurement
- Fostered partnerships with other dive centers for mutual business growth
- Aided with training sessions in the pool during busy days
- Volunteered in an event at the pool called Families with Autism.
Administration Assistant
Diving Secrets Center
2022.06 - 2022.08
- Gained valuable administrative skills and practical experience during summer training
- Efficiently managed the registration and scheduling processes for new and returning clients.
Education
Bachelor of Tourism - event management
King Abdulaziz University
Jeddah, Makkah06.2026
Skills
- Cultural sensitivity
- Communication
- Data analysis
- Hospitality
- Interpersonal skills
- Microsoft 365
- Office Administration
- Administrative Support
Languages
Arabic
Upper intermediate
B2
English
Upper intermediate
B2
Certification
- Customer service, Rosen College
- Customer Delight, Rosen College
- Financial management, Rosen college
- VIP service protocols, HTMI
- Event planning, HTMI
- Ecotourism, EUHT StPOL
- Emergency First Response, PADI
- Coffee making (barista), The Flower Cup café
Timeline
Administration Assistant
Diving Secrets Center
2023.06 - 2023.08
Administration Assistant
Diving Secrets Center
2022.06 - 2022.08
Diving Trips Coordinator
Diving Secrets LLC
2022.05 - Current
Bachelor of Tourism - event management
King Abdulaziz University