Fouz Murayr

• Delivered consistently excellent customer service to guarantee positive company experiences.
• Working in many Airlines on Amadeus Altea system as Saudi Airlines , I also work as Flight Control For Lufthansa and Royal Jordan & Air India & Polish Airlines .

Oversaw the reception team , ensuring high customer service standards and adherence to protocols .

Managed staff schedules , provided training , and resolved issues to ensure smooth operations and positive beneficiary experiences.

Managed appointment scheduling , guided beneficiaries through registration , and ensured a smooth vaccination process.

Completed documentation and logs each day, generating detailed weekly reports.

• Liaised between patients and healthcare professionals, resulting in improved communication.
• Coordinated timely appointments for improved patient experience.

Accurately entered data using Microsoft Office programs.
Enhanced office operations efficiency by organizing routine processes.